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At Concept, we don't just provide amazing IT Support and IT Services to businesses in the North East of England, we also like to share some of our knowledge and experience whilst providing guidance & insight.  Here you will find the latest information, advice and news from Concept.  If there are any topics you would like us to cover, please get in touch.  

09 October 2015
What to expect from our Sunderland IT Support

A current overview of the IT sector in the UK

With a stable growth of start-ups accountable for technical innovation and high levels of investment, the UK's IT sector is well-placed to take on a new cohort of skilled IT support workers.

What areas of IT can I work in?

There are many kinds of work that fall under the IT bracket. Some of these include:

  • Applications establishment and development.
  • Computer forensics.
  • Subject matter management.
  • Cyber security and risk organisation.
  • Data investigation and analytics.
  • Games development.
  • Environmental information systems.
  • Hardware engineering.
  • Information administration.
  • IT consultancy, for both business and technical.
  • IT sales.
  • Media software design.
  • Software engineering such as designing, building, developing, and testing.
  • Systems/network managing.
  • Technical support.
  • Telecommunications.
  • Web strategy/development.

You could be making technical applications or systems, resolving problems using technology or being in a supportive role for people who use it, such as we do here in Sunderland. Within the IT business there are also occupations in commercial, marketing, human resources (HR) and finance.

More than 40% of IT or telecommunications specialists work outside of the IT industry as well, in areas such as retail, finance, engineering and the public sector.

Here at Concept IT in Sunderland, we're proud of the quality, friendly and focused IT support services we deliver which enables us not only to retain clients for a very long time by being their trusted partner, but for them to recommend us to their trusted partners too.

Doing things right and ensuring everything we do revolves around our core values of quality, professionalism and integrity doesn't mean we're expensive; we invest in technology, use our experience and stick to best practice to ensure we're efficient and effective instead.

Our Mission Statement encapsulates what we do and everyone at Concept believes in it:

To provide high quality, effective Managed Sunderland IT support services to small and medium sized businesses. Be proactive and one-step ahead of them to give them the right solution with the right support at the right time for the right price. Our core values are the key to our success. Over the past decade we've worked out that these are what make us great and enable us to provide a fantastic service. 

We're dedicated to everything we do, which in turn ensures we always deliver a quality service.

We hold Integrity at the heart of our service - our customers hold us in trusted advisor status and we won't do anything to damage that. Through our energy and rapport we know what our Sunderland customers need and when; and only through true teamwork and collaboration with others - including 3rd parties and our customers can we make great things happen. All of these great things however are fuelled by reward - we pride ourselves on being a fun and friendly local Sunderland company, investing in our staff, and investing in our customers.

Questions? Concerns? Get in touch.
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Concept IT uses ProofPoint Essentials Email Security and Continuity for excellent anti-spam solutions Concept IT is a HP Business Partner Concept IT is a Microsoft Small Business Specialist ensuring you always receive the best advise possible Concept IT is a Cisco Select Certified Partner and provides the best possible security and network solutions Concpet IT is ISO9001:2008 Quality Certified so you can be confident in receiving a fantastic service from us every time Concept IT is a Sophos Anti-Virus Partner