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IT Support Provided by Concept IT
Our customer feedback rating is currently 4.8 out of 5.0 based on 4953 satisfaction surveys
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brilliant rapid response as always-Thank you
Stephen Widdows, Manufacturing Company  5.0 / 5.0
18 February 2019
Fault rectified within minutes of reporting.
Scott Brown, Distribution Company  5.0 / 5.0
04 February 2019
great as always
Pauline Wyer, Regional Charity  5.0 / 5.0
25 January 2019
The service for this particular problem was excellent!
Lynn Shearer, Commercial Shopfitters  5.0 / 5.0
25 January 2019
Craig immediately looked into and resolved the fault with emails
Beverley Burlison, Home Improvement Company  5.0 / 5.0
22 January 2019
Helpful as always
Pauline Wyer, Regional Charity  5.0 / 5.0
21 January 2019
very quick turnaround - much appreciated
Sara Davis, Retail Business  5.0 / 5.0
16 January 2019
Dominic resolved the issue promptly over the phone
Beverley Burlison, Home Improvement Company  5.0 / 5.0
16 January 2019
Thanks Dominic, very fast and helpful service.
Luke Holliday, Design and Fabrication Company  5.0 / 5.0
14 January 2019
Excellent service as usual. The fault of the blue screen seems to be resolved. However, myself I would like to know what the problem was. I know w had the blue screen.... but why... what was causing it and what did you do to resolve it.
Eric Scott, Distribution Company  5.0 / 5.0
11 January 2019
Fantastic service as always, quick and easy to sort. Greatly appreciated
Judith Birkenfield, Regional Charity  5.0 / 5.0
04 January 2019
Craig was lovely and polite and explained what had happened with my account.
Susan Willoughby, Regional Charity  5.0 / 5.0
20 December 2018
Prompt efficient service at all times
Stewart Anderson, Distribution Company  4.8 / 5.0
19 December 2018
Always a pleasure to speak to either Ian or Craig both are always more than happy to help. The last couple of days we've had teething problems with our new computers and they've both been excellent helping us through.
Tracey Dale, Construction Company  5.0 / 5.0
13 December 2018
Although the file did not have to be restored Ian was very professional and diligent in his approach and he helped me find the correct file.
Andrew Bevin, Accountants  5.0 / 5.0
12 December 2018
1005% help full, fantastic help Thank you
Albert Spence, Health Care Provider  5.0 / 5.0
04 December 2018
Top service - well done
Michael Edwards, Regional Charity  5.0 / 5.0
03 December 2018
Everyone helpful as always.
Melanie Johnson, Commercial Property Agent  5.0 / 5.0
23 November 2018
Thank you 😊
Lynn Henry, Veterinary Surgery  5.0 / 5.0
21 November 2018
Keep doing what you are doing fantastic help. Thank you
Albert Spence, Health Care Provider  5.0 / 5.0
15 November 2018
Dominic was very efficient and thorough in fixing my problem which enabled me to use my computer again. Thank You.
David Dale, Construction Company  5.0 / 5.0
07 November 2018
I appreciate the updated emails advising of the status of the fault. The Concept engineers are very informative and helpful!!!
Eric Scott, Distribution Company  5.0 / 5.0
05 November 2018
Always very helpful with all issues and always resolve the issue excellent service
Sally Ruddle, Regional Charity  5.0 / 5.0
05 November 2018
requested for email forwarding to be removed done within an hour :)
Emma Lackenby, Distribution Company  3.8 / 5.0
29 October 2018
Great service
Kath Simpson, Regional Charity  5.0 / 5.0
24 October 2018
Speedy response - much appreciated!
Kath Simpson, Regional Charity  5.0 / 5.0
22 October 2018
Friendly, helpful and patient.
Ailsa Mather, Estate Agent  5.0 / 5.0
19 October 2018
Kept informed via emails at all times on process of fault. Telephone communication excellent. Craig and Dominic excellent. Many thanks!!!
Eric Scott, Distribution Company  5.0 / 5.0
19 October 2018
Craig, as always, very helpful.. No problems whatsoever
Judith Birkenfield, Regional Charity  5.0 / 5.0
17 October 2018
Fast efficient service.
Stewart Anderson, Distribution Company  4.8 / 5.0
10 October 2018
Efficient
Tracey Barnes, Financial Advisors  5.0 / 5.0
08 October 2018
Quickly resolved
Charlene Welsh, Health Care Provider  5.0 / 5.0
24 September 2018
Quickly resolved the issue
Charlene Welsh, Health Care Provider  5.0 / 5.0
24 September 2018
Overall excellent, helpful and polite. Could not ask for a better service.
Alexandra Crone, Health Care Provider  5.0 / 5.0
21 September 2018
2nd time I've used Concept and both times excellent service. Problems sorted out as quickly as possible. Both Craig and Ian really friendly and helpful keeping me updated as they progress.
Tracey Dale, Construction Company  5.0 / 5.0
18 September 2018
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0808 178 22 48
Concept IT uses ProofPoint Essentials Email Security and Continuity for excellent anti-spam solutions Concept IT is a HP Business Partner Concept IT is a Microsoft Small Business Specialist ensuring you always receive the best advise possible Concept IT is a Cisco Select Certified Partner and provides the best possible security and network solutions Concpet IT is ISO9001:2008 Quality Certified so you can be confident in receiving a fantastic service from us every time Concept IT is a Sophos Anti-Virus Partner