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0808 178 22 48
01207 234637
Monday-Thursday 08:30 – 17:30, Friday 08:30 – 16:30
IT Support Provided by Concept IT
Our customer feedback rating is currently 4.8 out of 5.0 based on 4953 satisfaction surveys
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John was very helpful and knew exactly how to fix the issue. Great service thank you.
,   5.0 / 5.0
15 October 2019
Can't thank the engineer enough, very pleasant, polite and talked me through the whole procedure.
,   5.0 / 5.0
11 October 2019
Excellent job by Ian !!!! always helpful and polite an asset to your company,,,, :-)
,   5.0 / 5.0
09 October 2019
Really appreciate the quick turnaround
,   5.0 / 5.0
03 October 2019
Excellent service from John, managed to save my spreadsheet after hours of input. Thank you
,   5.0 / 5.0
27 September 2019
First Class Service, always helpful and on hand for any queries. Highly recommend
,   5.0 / 5.0
24 September 2019
John diverted my emails within seconds of the request being sent. His offer of support was gratefully received. Love this company!!! xxxx
,   5.0 / 5.0
20 September 2019
John's approach and resolution of any issues that I report is always first class.
,   5.0 / 5.0
19 September 2019
Excellent as always
,   5.0 / 5.0
18 September 2019
Quick as always, reliable as always.
,   5.0 / 5.0
17 September 2019
Sage payroll has been a nightmare this time and has taken a good 6 hours to get sorted. Craig has been brilliant as usual. We got there in the end talking to three different technicians from Sage.
,   5.0 / 5.0
12 September 2019
Issue reported & rectified in minutes. Thank you
,   5.0 / 5.0
10 September 2019
Craig was very efficient
,   5.0 / 5.0
04 September 2019
Problem solved, great service!
,   5.0 / 5.0
03 September 2019
Problem solved, great service!
,   5.0 / 5.0
03 September 2019
Great support as always!
,   5.0 / 5.0
03 September 2019
I was so blown over by the support I received, I felt like the first pin in a bowling lane surrounded by The Avengers staring Thanos dead in the eye. I was not afraid.
,   4.8 / 5.0
30 August 2019
great help as always
,   5.0 / 5.0
29 August 2019
Great service as usual. Very quick setup of the new inbox and document routing system.
,   5.0 / 5.0
20 August 2019
John resolved the issue rather quickly, which was quite surprising seeing as he's the new kid on the block.
,   4.3 / 5.0
07 August 2019
Craig's the best thing since sliced bread!
,   5.0 / 5.0
05 July 2019
As usual Ian fixed our issue with professionalism and efficiency.
,   5.0 / 5.0
03 July 2019
never resolved problem, had to resubmit problem to Ian
,   1.3 / 5.0
03 July 2019
Would have liked to have this fixed earlier.
,   4.0 / 5.0
20 June 2019
Very quick and efficient, engineer was talking to me throughout the process and was pleasant and accommodating.
,   5.0 / 5.0
29 May 2019
helpful and friendly service.
,   4.3 / 5.0
23 May 2019
Craig was spot on today, this is the service we had when we first started with yourselves. Issue resolved with no problem at all.
,   5.0 / 5.0
23 May 2019
Great service as always.
,   5.0 / 5.0
20 May 2019
Request completed within 5 mins, thank you
,   5.0 / 5.0
20 May 2019
Ian is always professional and courteous and deals with the problem in a fastidious and proficient manner.
,   5.0 / 5.0
15 May 2019
Thank you for your help
,   5.0 / 5.0
15 May 2019
Ian is the best
,   5.0 / 5.0
14 May 2019
Ian was very knowledgeable with a speedy response and resolution - Thank you for your help :)
,   5.0 / 5.0
30 April 2019
Ian was very professional, efficient and quick resolving the issue
,   5.0 / 5.0
26 April 2019
Dominic was quick to solve our problem as per usual
,   5.0 / 5.0
25 April 2019
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0808 178 22 48
Concept IT uses ProofPoint Essentials Email Security and Continuity for excellent anti-spam solutions Concept IT is a HP Business Partner Concept IT is a Microsoft Small Business Specialist ensuring you always receive the best advise possible Concept IT is a Cisco Select Certified Partner and provides the best possible security and network solutions Concpet IT is ISO9001:2008 Quality Certified so you can be confident in receiving a fantastic service from us every time Concept IT is a Sophos Anti-Virus Partner