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0808 178 22 48
01207 234637
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IT Support Provided by Concept IT
Our customer feedback rating is currently 4.8 out of 5.0 based on 4953 satisfaction surveys
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1005% help full, fantastic help Thank you
Albert Spence, Health Care Provider  5.0 / 5.0
04 December 2018
Top service - well done
Michael Edwards, Regional Charity  5.0 / 5.0
03 December 2018
Everyone helpful as always.
Melanie Johnson, Commercial Property Agent  5.0 / 5.0
23 November 2018
Thank you 😊
Lynn Henry, Veterinary Surgery  5.0 / 5.0
21 November 2018
Keep doing what you are doing fantastic help. Thank you
Albert Spence, Health Care Provider  5.0 / 5.0
15 November 2018
Dominic was very efficient and thorough in fixing my problem which enabled me to use my computer again. Thank You.
David Dale, Construction Company  5.0 / 5.0
07 November 2018
I appreciate the updated emails advising of the status of the fault. The Concept engineers are very informative and helpful!!!
Eric Scott, Distribution Company  5.0 / 5.0
05 November 2018
Always very helpful with all issues and always resolve the issue excellent service
Sally Ruddle, Regional Charity  5.0 / 5.0
05 November 2018
requested for email forwarding to be removed done within an hour :)
Emma Lackenby, Distribution Company  3.8 / 5.0
29 October 2018
Great service
Kath Simpson, Regional Charity  5.0 / 5.0
24 October 2018
Speedy response - much appreciated!
Kath Simpson, Regional Charity  5.0 / 5.0
22 October 2018
Friendly, helpful and patient.
Ailsa Mather, Estate Agent  5.0 / 5.0
19 October 2018
Kept informed via emails at all times on process of fault. Telephone communication excellent. Craig and Dominic excellent. Many thanks!!!
Eric Scott, Distribution Company  5.0 / 5.0
19 October 2018
Craig, as always, very helpful.. No problems whatsoever
Judith Birkenfield, Regional Charity  5.0 / 5.0
17 October 2018
Fast efficient service.
Stewart Anderson, Distribution Company  4.8 / 5.0
10 October 2018
Efficient
Tracey Barnes, Financial Advisors  5.0 / 5.0
08 October 2018
Quickly resolved
Charlene Welsh, Health Care Provider  5.0 / 5.0
24 September 2018
Quickly resolved the issue
Charlene Welsh, Health Care Provider  5.0 / 5.0
24 September 2018
Overall excellent, helpful and polite. Could not ask for a better service.
Alexandra Crone, Health Care Provider  5.0 / 5.0
21 September 2018
2nd time I've used Concept and both times excellent service. Problems sorted out as quickly as possible. Both Craig and Ian really friendly and helpful keeping me updated as they progress.
Tracey Dale, Construction Company  5.0 / 5.0
18 September 2018
As always great service! Thank You
Claire Forster, Estate Agent  5.0 / 5.0
17 September 2018
I rang to report a problem with Sage payroll and got to speak to Craig. Craig was really helpful and very informative about what he was doing. Nice to speak to someone who was very pleasant and took the time to explain.
Tracey Dale, Construction Company  5.0 / 5.0
13 September 2018
deal with very fast and efficiently. Thank You.
Chris Wilson, Business Consultants  5.0 / 5.0
11 September 2018
Dealt with my issue immediately whilst still on the phone, very helpful. Thank you
Debbie Ward, Childrens Nursery  5.0 / 5.0
31 August 2018
Dominic was very helpful as usual !
Melanie Johnson, Commercial Property Agent  5.0 / 5.0
28 August 2018
very pleasant and communication is excellent
Sally Ruddle, Regional Charity  5.0 / 5.0
23 August 2018
friendly and helpful staff lots of patience
Pauline Wyer, Regional Charity  5.0 / 5.0
23 August 2018
Excellent work fast and efficient
Anthony Fenwick, Distribution Company  5.0 / 5.0
21 August 2018
Fantastic fast service
Amanda Vasey, Distribution Company  5.0 / 5.0
20 August 2018
Very helpful
Charlene Welsh, Health Care Provider  5.0 / 5.0
14 August 2018
Problem dealt with immediately. I have swapped out the monitor and the old one has gone to monitor heaven!! Glad I got your clarification first - that it wasn't just a settings problem. Many thanks
Jackie Kesson, Commercial Shopfitters  5.0 / 5.0
13 August 2018
Issue sorted in minutes, thank you
Lynne Joyce, Distribution Company  5.0 / 5.0
10 August 2018
Thank you so much for all your help and excellent service. :)
Beata Szymanska, Distribution Company  5.0 / 5.0
02 August 2018
Dominic was very helpful and solved the problem quickly.
Melanie Johnson, Commercial Property Agent  5.0 / 5.0
31 July 2018
thanks Ian for sorting asap always a pleasure speaking to you
Suzanne Hall, Distribution Company  5.0 / 5.0
31 July 2018
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0808 178 22 48
Concept IT uses ProofPoint Essentials Email Security and Continuity for excellent anti-spam solutions Concept IT is a HP Business Partner Concept IT is a Microsoft Small Business Specialist ensuring you always receive the best advise possible Concept IT is a Cisco Select Certified Partner and provides the best possible security and network solutions Concpet IT is ISO9001:2008 Quality Certified so you can be confident in receiving a fantastic service from us every time Concept IT is a Sophos Anti-Virus Partner