Teeside charity providing two pre-planned site visits per week which allows them to keep costs down by not having to employ inhouse expertiese due to the dynamic and flexible nature of the support we provide both on-site and on-demand.
This fault took Martin a couple of hours to fix, but he was extremely persistent and did not stop until he had fixed the problem. It was very encouraging to witness an engineer spend such a significant amount of time on one fault to ensure that it was fixed as soon as possible.
Rating: 5.0 / 5.0
Internet is down
Always kept informed as to what was going on
Someone came out to change router and make sure everything was working correctly