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0808 178 22 48
01207 234637
Monday-Thursday 08:30 – 17:30, Friday 08:30 – 16:30
IT Support Provided by Concept IT
Our customer feedback rating is currently 4.7 out of 5.0 based on 1806 satisfaction surveys
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Testimonials

We're great at asking for feedback on a continual basis through the surveys we issue at the completion of each and every piece of work we do.  We're not so great at asking for testimonials though.  Here are a couple which we've received and we promise to work harder to actively ask for them going forward!

Good once they believed it was an issue on my pc rather than the other service users issue. Took me over an hour to convince someone that it was my pc!!
Stephanie Hall, Health Care Provider  3.8 / 5.0
11 August 2017
Great Service as usual!
Lynn Shearer, Commercial Shopfitters  5.0 / 5.0
11 August 2017
Great Service, Well Done!!
Lynn Shearer, Commercial Shopfitters  5.0 / 5.0
11 August 2017
both Chris and Dominic Were really helpful and kept us informed on the progress of the fault
Lisa Campbell, Health Care Provider  5.0 / 5.0
11 August 2017
Brandon was very helpful and fixed the issue very quickly.
Jessica Cole, Distribution Company  5.0 / 5.0
04 August 2017
No comment, great as usual
Stephanie Hall, Health Care Provider  5.0 / 5.0
28 July 2017
No comments, excellent service as usual
Stephanie Hall, Health Care Provider  5.0 / 5.0
26 July 2017
Chris rang me within the hour and rectified to fault 1st class service
Beverley Burlison, Home Improvement Company  5.0 / 5.0
25 July 2017
Dominic got straight on to the issue for us. All good.
Melanie Johnson, Commercial Property Agent  5.0 / 5.0
18 July 2017
A very quick response as usual!
Kath Simpson, Regional Charity  5.0 / 5.0
14 July 2017
A very quick response as usual!
Kath Simpson, Regional Charity  5.0 / 5.0
14 July 2017
A very quick response as usual!
Kath Simpson, Regional Charity  5.0 / 5.0
14 July 2017
helpful start to a new week, thank you
Christine Morris, Regional Charity  5.0 / 5.0
10 July 2017
Fault dealt with immediately and updates received via email.
Sandra Britten, Health Care Provider  5.0 / 5.0
07 July 2017
You do very well when dealing with a dinosaur!!
Ken Huitson, Accountants  4.5 / 5.0
22 June 2017
Quick and efficient service as always
Kath Simpson, Regional Charity  5.0 / 5.0
21 June 2017
Ian contacted me pretty quickly to update me on why the server was not responding and had us "up and running" again very quickly. Many thanks
Kath Simpson, Regional Charity  5.0 / 5.0
20 June 2017
Really good customer service - very patient!!!
Alexandra Preece, Regional Charity  5.0 / 5.0
20 June 2017
Fantastic response, problem solved while I was on the telephone
Amanda Vasey, Distribution Company  5.0 / 5.0
19 June 2017
Excellent work! thank you
Molly Thompson, Construction Company  5.0 / 5.0
13 June 2017
Instant fix - thanks Dom
Mike Coates, Financial Advisors  5.0 / 5.0
13 June 2017
The issue was opened and closed while on the phone. Excellent service, yet again.
Luke Robinson, Regional Charity  5.0 / 5.0
12 June 2017
As usual, a very quick reponse.
Kath Simpson, Regional Charity  5.0 / 5.0
07 June 2017
Ian was extremely helpful and very reassuring in offering a solution to the problem. He fixed the problem in no time at all. Very happy indeed!
Kim Watson, Construction Company  5.0 / 5.0
05 June 2017
Service excellent once Ian was involved
Terry Stanners, Automotive Distributor  5.0 / 5.0
02 June 2017
As always excellent speedy service! Thanks!
Terry McCarthy, Manufacturing Company  5.0 / 5.0
17 May 2017
Super speedy service!
Melanie Johnson, Commercial Property Agent  5.0 / 5.0
25 April 2017
Super speedy service!
Melanie Johnson, Commercial Property Agent  5.0 / 5.0
25 April 2017
Thanks Ian
Mike Coates, Financial Advisors  5.0 / 5.0
25 April 2017
Quick response matter resolved quickly and efficiently
Citsupport , Distribution Company  4.3 / 5.0
24 April 2017
Ian - top bloke!
Mike Coates, Financial Advisors  5.0 / 5.0
24 April 2017
Thanks to Dominic for the quick and efficient response.
Neil Eckford, Manufacturing Company  5.0 / 5.0
24 April 2017
Dom - thanks for the easy explanation
Mike Coates, Financial Advisors  3.8 / 5.0
19 April 2017
Issue was raised and completed in same phone call. Resolved within minutes.
Luke Robinson, Regional Charity  5.0 / 5.0
18 April 2017
Thanks for all your help, it is apperciated
Michael Crawford, Telecoms Provider  5.0 / 5.0
12 April 2017

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0808 178 22 48
Concept IT uses ProofPoint Essentials Email Security and Continuity for excellent anti-spam solutions Concept IT is a HP Business Partner Concept IT is a Microsoft Small Business Specialist ensuring you always receive the best advise possible Concept IT is a Cisco Select Certified Partner and provides the best possible security and network solutions Concpet IT is ISO9001:2008 Quality Certified so you can be confident in receiving a fantastic service from us every time Concept IT is a Sophos Anti-Virus Partner