Testimonials

Very helpful

Problem dealt with immediately. I have swapped out the monitor and the old one has gone to monitor heaven!! Glad I got your clarification first - that it wasn't just a settings problem. Many thanks

Issue sorted in minutes, thank you

Thank you so much for all your help and excellent service. :)

Dominic was very helpful and solved the problem quickly.

thanks Ian for sorting asap always a pleasure speaking to you

Dom was unable to resolve over the phone, but the issue was an onsite one, but he was super helpful in researching what the issue could be and communicating with us.

Over the last two days I have spoken to Dominic four times with a separate issues. He has been professional each time, rectifying the issues immediately or informing me on the progress. Thanks.

Always polite, always helpful always act quickly with regard to the issue.

Hopefully this issue is resolved, thanks for the continued support!

I had 'lost' a directory and Dominic traced it very quickly for me and explained where it had gone! cheers.

Ian was great throughout the issue . Fantastic support .

Dominic fixed the issue in no time at all.

This issue did take a bit of time to fix however the team at Concept kept us up to date all the way through the process until it was resolved. Excellent service as always, thank you.

This issue did take a bit of time to fix however the team at Concept kept us up to date all the way through the process until it was resolved. Excellent service as always, thank you.

Dealt with quickly

Problem dealt with while on the telephone

couldn't fault them fast and efficient, always jolly and helpful.

Really great to have IT experts at the end of the phone who are always willing to help. Thank you. Tracy

Completed very quickly

Issue was dealt with straight away over the phone and followed up when technician was onsite the day after, Thanks again

We all want instant results - but 'very quick' is fine by me.

I was really impressed with Dom Glover's response, support and attitude. Thanks!

Ian was fab and kept me updated through the process and sorted the issue quickly Thank you

although I received an email to say the work on our diaries had been concluded I have since found out that it has not been carried out, no one from Concept bothered to call me and let me know this

The person dealing with the problem was very mindful of the time I was spending on the phone whilst he was trying to figure out the problem so was very kind in continuing to work on the problem whilst I was able to move on and work on a different computer. He then called back to let me know when the problem was fixed. I really appreciated his kindness in not being condescending at all at my lack of any computer knowledge. He was very professional. All the members of the service team that I spoke to were very nice, friendly and helpful.

Chris was very helpful & sorted the problem very quickly, great service

Being a problem outside of your control and relying on others to correct the issue, was pleased to receive regular updates on progress.

Prompt courteous service as always. Thanks to Ian

Very fast and efficient

Thank you :)

As a new Concept customer I am delighted with the service we are receiving. Transition can be difficult but the concept team are making it easy and painless. All the team have been very proactive and we feel that we have a true partnership with you already!

Problem was resolved by Ian with 10 minutes Excellent service

Chris Mitchell dealt with my concern very efficiently, great communication which helped solve my problem in no time.

Great as always!