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0808 178 22 48
01207 234637
Monday-Thursday 08:30 – 17:30, Friday 08:30 – 16:30
IT Support Provided by Concept IT
Our customer feedback rating is currently 4.8 out of 5.0 based on 4953 satisfaction surveys
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Testimonials

We're great at asking for feedback on a continual basis through the surveys we issue at the completion of each and every piece of work we do.  We're not so great at asking for testimonials though.  Here are a couple which we've received and we promise to work harder to actively ask for them going forward!

John was very helpful and knew exactly how to fix the issue. Great service thank you.
,   5.0 / 5.0
15 October 2019
Can't thank the engineer enough, very pleasant, polite and talked me through the whole procedure.
,   5.0 / 5.0
11 October 2019
Excellent job by Ian !!!! always helpful and polite an asset to your company,,,, :-)
,   5.0 / 5.0
09 October 2019
Really appreciate the quick turnaround
,   5.0 / 5.0
03 October 2019
Excellent service from John, managed to save my spreadsheet after hours of input. Thank you
,   5.0 / 5.0
27 September 2019
First Class Service, always helpful and on hand for any queries. Highly recommend
,   5.0 / 5.0
24 September 2019
John diverted my emails within seconds of the request being sent. His offer of support was gratefully received. Love this company!!! xxxx
,   5.0 / 5.0
20 September 2019
John's approach and resolution of any issues that I report is always first class.
,   5.0 / 5.0
19 September 2019
Excellent as always
,   5.0 / 5.0
18 September 2019
Quick as always, reliable as always.
,   5.0 / 5.0
17 September 2019
Sage payroll has been a nightmare this time and has taken a good 6 hours to get sorted. Craig has been brilliant as usual. We got there in the end talking to three different technicians from Sage.
,   5.0 / 5.0
12 September 2019
Issue reported & rectified in minutes. Thank you
,   5.0 / 5.0
10 September 2019
Craig was very efficient
,   5.0 / 5.0
04 September 2019
Problem solved, great service!
,   5.0 / 5.0
03 September 2019
Problem solved, great service!
,   5.0 / 5.0
03 September 2019
Great support as always!
,   5.0 / 5.0
03 September 2019
I was so blown over by the support I received, I felt like the first pin in a bowling lane surrounded by The Avengers staring Thanos dead in the eye. I was not afraid.
,   4.8 / 5.0
30 August 2019
great help as always
,   5.0 / 5.0
29 August 2019
Great service as usual. Very quick setup of the new inbox and document routing system.
,   5.0 / 5.0
20 August 2019
John resolved the issue rather quickly, which was quite surprising seeing as he's the new kid on the block.
,   4.3 / 5.0
07 August 2019
Craig's the best thing since sliced bread!
,   5.0 / 5.0
05 July 2019
As usual Ian fixed our issue with professionalism and efficiency.
,   5.0 / 5.0
03 July 2019
never resolved problem, had to resubmit problem to Ian
,   1.3 / 5.0
03 July 2019
Would have liked to have this fixed earlier.
,   4.0 / 5.0
20 June 2019
Very quick and efficient, engineer was talking to me throughout the process and was pleasant and accommodating.
,   5.0 / 5.0
29 May 2019
helpful and friendly service.
,   4.3 / 5.0
23 May 2019
Craig was spot on today, this is the service we had when we first started with yourselves. Issue resolved with no problem at all.
,   5.0 / 5.0
23 May 2019
Great service as always.
,   5.0 / 5.0
20 May 2019
Request completed within 5 mins, thank you
,   5.0 / 5.0
20 May 2019
Ian is always professional and courteous and deals with the problem in a fastidious and proficient manner.
,   5.0 / 5.0
15 May 2019
Thank you for your help
,   5.0 / 5.0
15 May 2019
Ian is the best
,   5.0 / 5.0
14 May 2019
Ian was very knowledgeable with a speedy response and resolution - Thank you for your help :)
,   5.0 / 5.0
30 April 2019
Ian was very professional, efficient and quick resolving the issue
,   5.0 / 5.0
26 April 2019
Dominic was quick to solve our problem as per usual
,   5.0 / 5.0
25 April 2019

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0808 178 22 48
Concept IT uses ProofPoint Essentials Email Security and Continuity for excellent anti-spam solutions Concept IT is a HP Business Partner Concept IT is a Microsoft Small Business Specialist ensuring you always receive the best advise possible Concept IT is a Cisco Select Certified Partner and provides the best possible security and network solutions Concpet IT is ISO9001:2008 Quality Certified so you can be confident in receiving a fantastic service from us every time Concept IT is a Sophos Anti-Virus Partner