freephone
0808 178 22 48
01207 234637
Monday-Thursday 08:30 – 17:30, Friday 08:30 – 16:30
IT Support Provided by Concept IT
Our customer feedback rating is currently 4.8 out of 5.0 based on 4953 satisfaction surveys
Request a call-back
Your name

Email address

Telephone

Company name

Testimonials

We're great at asking for feedback on a continual basis through the surveys we issue at the completion of each and every piece of work we do.  We're not so great at asking for testimonials though.  Here are a couple which we've received and we promise to work harder to actively ask for them going forward!

John resolved the issue rather quickly, which was quite surprising seeing as he's the new kid on the block.
Emma Lackenby, Distribution Company  4.3 / 5.0
07 August 2019
Craig's the best thing since sliced bread!
Ian Hampton, Telecoms Provider  5.0 / 5.0
05 July 2019
As usual Ian fixed our issue with professionalism and efficiency.
Angela McCabe, Construction Company  5.0 / 5.0
03 July 2019
never resolved problem, had to resubmit problem to Ian
Angela McCabe, Construction Company  1.3 / 5.0
03 July 2019
Very quick and efficient, engineer was talking to me throughout the process and was pleasant and accommodating.
Paul Robinson, Financial Advisors  5.0 / 5.0
29 May 2019
helpful and friendly service.
Megan Potts, Distribution Company  4.3 / 5.0
23 May 2019
Craig was spot on today, this is the service we had when we first started with yourselves. Issue resolved with no problem at all.
Tracey Dale, Construction Company  5.0 / 5.0
23 May 2019
Great service as always.
Anthony Simm, Automotive Distributor  5.0 / 5.0
20 May 2019
Request completed within 5 mins, thank you
Amanda Vasey, Distribution Company  5.0 / 5.0
20 May 2019
Ian is always professional and courteous and deals with the problem in a fastidious and proficient manner.
Pam Walton-Hope, Construction Company  5.0 / 5.0
15 May 2019
Thank you for your help
Lynn Henry, Veterinary Surgery  5.0 / 5.0
15 May 2019
Ian is the best
Demi Howie, Health Care Provider  5.0 / 5.0
14 May 2019
Ian was very knowledgeable with a speedy response and resolution - Thank you for your help :)
Rachel Sinclair, Automotive Distributor  5.0 / 5.0
30 April 2019
Ian was very professional, efficient and quick resolving the issue
Beverley Burlison, Home Improvement Company  5.0 / 5.0
26 April 2019
Dominic was quick to solve our problem as per usual
Helen Carter, Manufacturing Company  5.0 / 5.0
25 April 2019
I needed two files restored and this was done without issue and so quickly I hardly had time to make a cup of tea while I waited! Cheers
Alison Emerson, Health Care Provider  5.0 / 5.0
09 April 2019
Happy customer :)
Sarah Johnson, Distribution Company  5.0 / 5.0
08 April 2019
Craig was excellent and explained why it wasn't working the way I was trying to and sorted out moving a file to my desktop which appeared to be beyond me today. Thanks Craig!
Susan Willoughby, Regional Charity  5.0 / 5.0
08 April 2019
Brilliant service as per usual
Lisa Campbell, Health Care Provider  5.0 / 5.0
02 April 2019
thank you :)
Demi Howie, Health Care Provider  5.0 / 5.0
01 April 2019
Excellent service as always
Lynne Joyce, Distribution Company  5.0 / 5.0
21 March 2019
Problem was smoothly resolved as always!
Melanie Lester, Commercial Property Agent  5.0 / 5.0
15 March 2019
brilliant rapid response as always-Thank you
Stephen Widdows, Manufacturing Company  5.0 / 5.0
18 February 2019
Fault rectified within minutes of reporting.
Scott Brown, Distribution Company  5.0 / 5.0
04 February 2019
great as always
Pauline Wyer, Regional Charity  5.0 / 5.0
25 January 2019
The service for this particular problem was excellent!
Lynn Shearer, Commercial Shopfitters  5.0 / 5.0
25 January 2019
Craig immediately looked into and resolved the fault with emails
Beverley Burlison, Home Improvement Company  5.0 / 5.0
22 January 2019
Helpful as always
Pauline Wyer, Regional Charity  5.0 / 5.0
21 January 2019
very quick turnaround - much appreciated
Sara Davis, Retail Business  5.0 / 5.0
16 January 2019
Dominic resolved the issue promptly over the phone
Beverley Burlison, Home Improvement Company  5.0 / 5.0
16 January 2019
Thanks Dominic, very fast and helpful service.
Luke Holliday, Design and Fabrication Company  5.0 / 5.0
14 January 2019
Excellent service as usual. The fault of the blue screen seems to be resolved. However, myself I would like to know what the problem was. I know w had the blue screen.... but why... what was causing it and what did you do to resolve it.
Eric Scott, Distribution Company  5.0 / 5.0
11 January 2019
Fantastic service as always, quick and easy to sort. Greatly appreciated
Judith Birkenfield, Regional Charity  5.0 / 5.0
04 January 2019
Craig was lovely and polite and explained what had happened with my account.
Susan Willoughby, Regional Charity  5.0 / 5.0
20 December 2018
Prompt efficient service at all times
Stewart Anderson, Distribution Company  4.8 / 5.0
19 December 2018

Questions? Concerns? Get in touch.
eMail us!
0808 178 22 48
Concept IT uses ProofPoint Essentials Email Security and Continuity for excellent anti-spam solutions Concept IT is a HP Business Partner Concept IT is a Microsoft Small Business Specialist ensuring you always receive the best advise possible Concept IT is a Cisco Select Certified Partner and provides the best possible security and network solutions Concpet IT is ISO9001:2008 Quality Certified so you can be confident in receiving a fantastic service from us every time Concept IT is a Sophos Anti-Virus Partner