We're great at asking for feedback on a continual basis through the surveys we issue at the completion of each and every piece of work we do. We're not so great at asking for testimonials though. Here are a couple which we've received and we promise to work harder to actively ask for them going forward!
1005% help full, fantastic help Thank you
Albert Spence, Health Care Provider 5.0 / 5.0
04 December 2018
Michael Edwards, Regional Charity 5.0 / 5.0
03 December 2018
Everyone helpful as always.
Melanie Johnson, Commercial Property Agent 5.0 / 5.0
23 November 2018
Lynn Henry, Veterinary Surgery 5.0 / 5.0
21 November 2018
Keep doing what you are doing fantastic help.
Thank you
Albert Spence, Health Care Provider 5.0 / 5.0
15 November 2018
Dominic was very efficient and thorough in fixing my problem which enabled me to use my computer again. Thank You.
David Dale, Construction Company 5.0 / 5.0
07 November 2018
I appreciate the updated emails advising of the status of the fault. The Concept engineers are very informative and helpful!!!
Eric Scott, Distribution Company 5.0 / 5.0
05 November 2018
Always very helpful with all issues and always resolve the issue excellent service
Sally Ruddle, Regional Charity 5.0 / 5.0
05 November 2018
requested for email forwarding to be removed done within an hour :)
Emma Lackenby, Distribution Company 3.8 / 5.0
29 October 2018
Kath Simpson, Regional Charity 5.0 / 5.0
24 October 2018
Speedy response - much appreciated!
Kath Simpson, Regional Charity 5.0 / 5.0
22 October 2018
Friendly, helpful and patient.
Ailsa Mather, Estate Agent 5.0 / 5.0
19 October 2018
Kept informed via emails at all times on process of fault. Telephone communication excellent. Craig and Dominic excellent. Many thanks!!!
Eric Scott, Distribution Company 5.0 / 5.0
19 October 2018
Craig, as always, very helpful.. No problems whatsoever
Judith Birkenfield, Regional Charity 5.0 / 5.0
17 October 2018
Stewart Anderson, Distribution Company 4.8 / 5.0
10 October 2018
Tracey Barnes, Financial Advisors 5.0 / 5.0
08 October 2018
Charlene Welsh, Health Care Provider 5.0 / 5.0
24 September 2018
Quickly resolved the issue
Charlene Welsh, Health Care Provider 5.0 / 5.0
24 September 2018
Overall excellent, helpful and polite. Could not ask for a better service.
Alexandra Crone, Health Care Provider 5.0 / 5.0
21 September 2018
2nd time I've used Concept and both times excellent service. Problems sorted out as quickly as possible.
Both Craig and Ian really friendly and helpful keeping me updated as they progress.
Tracey Dale, Construction Company 5.0 / 5.0
18 September 2018
As always great service! Thank You
Claire Forster, Estate Agent 5.0 / 5.0
17 September 2018
I rang to report a problem with Sage payroll and got to speak to Craig. Craig was really helpful and very informative about what he was doing. Nice to speak to someone who was very pleasant and took the time to explain.
Tracey Dale, Construction Company 5.0 / 5.0
13 September 2018
deal with very fast and efficiently.
Thank You.
Chris Wilson, Business Consultants 5.0 / 5.0
11 September 2018
Dealt with my issue immediately whilst still on the phone, very helpful. Thank you
Debbie Ward, Childrens Nursery 5.0 / 5.0
31 August 2018
Dominic was very helpful as usual !
Melanie Johnson, Commercial Property Agent 5.0 / 5.0
28 August 2018
very pleasant and communication is excellent
Sally Ruddle, Regional Charity 5.0 / 5.0
23 August 2018
friendly and helpful staff
lots of patience
Pauline Wyer, Regional Charity 5.0 / 5.0
23 August 2018
Excellent work fast and efficient
Anthony Fenwick, Distribution Company 5.0 / 5.0
21 August 2018
Amanda Vasey, Distribution Company 5.0 / 5.0
20 August 2018
Charlene Welsh, Health Care Provider 5.0 / 5.0
14 August 2018
Problem dealt with immediately. I have swapped out the monitor and the old one has gone to monitor heaven!! Glad I got your clarification first - that it wasn't just a settings problem.
Many thanks
Jackie Kesson, Commercial Shopfitters 5.0 / 5.0
13 August 2018
Issue sorted in minutes, thank you
Lynne Joyce, Distribution Company 5.0 / 5.0
10 August 2018
Thank you so much for all your help and excellent service. :)
Beata Szymanska, Distribution Company 5.0 / 5.0
02 August 2018
Dominic was very helpful and solved the problem quickly.
Melanie Johnson, Commercial Property Agent 5.0 / 5.0
31 July 2018
thanks Ian for sorting asap always a pleasure speaking to you
Suzanne Hall, Distribution Company 5.0 / 5.0
31 July 2018
