We're great at asking for feedback on a continual basis through the surveys we issue at the completion of each and every piece of work we do. We're not so great at asking for testimonials though. Here are a couple which we've received and we promise to work harder to actively ask for them going forward!
Both Dominic and Sherri were great and provided an excellent level of service.
Alex Cheyne, Business Support Service Provider 5.0 / 5.0
19 October 2017
Lynn Henry, Veterinary Surgery 2.5 / 5.0
17 October 2017
Thanks for your help Ian. Spot on as always.
David Smith, Manufacturing Company 5.0 / 5.0
16 October 2017
Demi Howie, Health Care Provider 5.0 / 5.0
13 October 2017
Chris was excellent at resolving my vpn issue straight away. The response time is second to none
Louise Quin, Manufacturing Company 5.0 / 5.0
12 October 2017
Ian has been fantastic working on our issues and even given us a call each day to ensure no further issues arose with our server running out of memory, he has certainly gone that extra mile in the short time we have been with Concept
CIT Support, Manufacturing Company 5.0 / 5.0
09 October 2017
Thanks to Dominic for his very speedy response to my issue with Connect - he resolved it while I was on the telephone with him, couldn't ask for any better1
Debbie Barras , Childrens Nursery 5.0 / 5.0
27 September 2017
Very quick response to urgent fault.
Sandra Britten, Health Care Provider 5.0 / 5.0
14 September 2017
As always the problem was dealt with as quickly as possible
Lisa Campbell, Health Care Provider 5.0 / 5.0
11 September 2017
Problem solved quickly & efficiently
Beverley Playfor, Health Care Provider 5.0 / 5.0
30 August 2017
Good once they believed it was an issue on my pc rather than the other service users issue. Took me over an hour to convince someone that it was my pc!!
Stephanie Hall, Health Care Provider 3.8 / 5.0
11 August 2017
Lynn Shearer, Commercial Shopfitters 5.0 / 5.0
11 August 2017
Great Service, Well Done!!
Lynn Shearer, Commercial Shopfitters 5.0 / 5.0
11 August 2017
both Chris and Dominic Were really helpful and kept us informed on the progress of the fault
Lisa Campbell, Health Care Provider 5.0 / 5.0
11 August 2017
Brandon was very helpful and fixed the issue very quickly.
Jessica Cole, Distribution Company 5.0 / 5.0
04 August 2017
No comment, great as usual
Stephanie Hall, Health Care Provider 5.0 / 5.0
28 July 2017
No comments, excellent service as usual
Stephanie Hall, Health Care Provider 5.0 / 5.0
26 July 2017
Chris rang me within the hour and rectified to fault
1st class service
Beverley Burlison, Home Improvement Company 5.0 / 5.0
25 July 2017
Dominic got straight on to the issue for us. All good.
Melanie Johnson, Commercial Property Agent 5.0 / 5.0
18 July 2017
A very quick response as usual!
Kath Simpson, Regional Charity 5.0 / 5.0
14 July 2017
A very quick response as usual!
Kath Simpson, Regional Charity 5.0 / 5.0
14 July 2017
A very quick response as usual!
Kath Simpson, Regional Charity 5.0 / 5.0
14 July 2017
helpful start to a new week, thank you
Christine Morris, Regional Charity 5.0 / 5.0
10 July 2017
Fault dealt with immediately and updates received via email.
Sandra Britten, Health Care Provider 5.0 / 5.0
07 July 2017
You do very well when dealing with a dinosaur!!
Ken Huitson, Accountants 4.5 / 5.0
22 June 2017
Quick and efficient service as always
Kath Simpson, Regional Charity 5.0 / 5.0
21 June 2017
Ian contacted me pretty quickly to update me on why the server was not responding and had us "up and running" again very quickly. Many thanks
Kath Simpson, Regional Charity 5.0 / 5.0
20 June 2017
Really good customer service - very patient!!!
Alexandra Preece, Regional Charity 5.0 / 5.0
20 June 2017
Fantastic response, problem solved while I was on the telephone
Amanda Vasey, Distribution Company 5.0 / 5.0
19 June 2017
Excellent work! thank you
Molly Thompson, Construction Company 5.0 / 5.0
13 June 2017
Mike Coates, Financial Advisors 5.0 / 5.0
13 June 2017
The issue was opened and closed while on the phone. Excellent service, yet again.
Luke Robinson, Regional Charity 5.0 / 5.0
12 June 2017
As usual, a very quick reponse.
Kath Simpson, Regional Charity 5.0 / 5.0
07 June 2017
Ian was extremely helpful and very reassuring in offering a solution to the problem. He fixed the problem in no time at all. Very happy indeed!
Kim Watson, Construction Company 5.0 / 5.0
05 June 2017
Service excellent once Ian was involved
Terry Stanners, Automotive Distributor 5.0 / 5.0
02 June 2017
