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0808 178 22 48
01207 234637
Monday-Thursday 08:30 – 17:30, Friday 08:30 – 16:30
IT Support Provided by Concept IT
Our customer feedback rating is currently 4.8 out of 5.0 based on 4953 satisfaction surveys
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Testimonials

We're great at asking for feedback on a continual basis through the surveys we issue at the completion of each and every piece of work we do.  We're not so great at asking for testimonials though.  Here are a couple which we've received and we promise to work harder to actively ask for them going forward!

I needed two files restored and this was done without issue and so quickly I hardly had time to make a cup of tea while I waited! Cheers
,   5.0 / 5.0
09 April 2019
Happy customer :)
,   5.0 / 5.0
08 April 2019
Craig was excellent and explained why it wasn't working the way I was trying to and sorted out moving a file to my desktop which appeared to be beyond me today. Thanks Craig!
,   5.0 / 5.0
08 April 2019
Brilliant service as per usual
,   5.0 / 5.0
02 April 2019
thank you :)
,   5.0 / 5.0
01 April 2019
Excellent service as always
,   5.0 / 5.0
21 March 2019
Problem was smoothly resolved as always!
,   5.0 / 5.0
15 March 2019
brilliant rapid response as always-Thank you
,   5.0 / 5.0
18 February 2019
Fault rectified within minutes of reporting.
,   5.0 / 5.0
04 February 2019
great as always
,   5.0 / 5.0
25 January 2019
The service for this particular problem was excellent!
,   5.0 / 5.0
25 January 2019
Craig immediately looked into and resolved the fault with emails
,   5.0 / 5.0
22 January 2019
Helpful as always
,   5.0 / 5.0
21 January 2019
very quick turnaround - much appreciated
,   5.0 / 5.0
16 January 2019
Dominic resolved the issue promptly over the phone
,   5.0 / 5.0
16 January 2019
Thanks Dominic, very fast and helpful service.
,   5.0 / 5.0
14 January 2019
Excellent service as usual. The fault of the blue screen seems to be resolved. However, myself I would like to know what the problem was. I know w had the blue screen.... but why... what was causing it and what did you do to resolve it.
,   5.0 / 5.0
11 January 2019
Fantastic service as always, quick and easy to sort. Greatly appreciated
,   5.0 / 5.0
04 January 2019
Craig was lovely and polite and explained what had happened with my account.
,   5.0 / 5.0
20 December 2018
Prompt efficient service at all times
,   4.8 / 5.0
19 December 2018
Always a pleasure to speak to either Ian or Craig both are always more than happy to help. The last couple of days we've had teething problems with our new computers and they've both been excellent helping us through.
,   5.0 / 5.0
13 December 2018
Although the file did not have to be restored Ian was very professional and diligent in his approach and he helped me find the correct file.
,   5.0 / 5.0
12 December 2018
1005% help full, fantastic help Thank you
,   5.0 / 5.0
04 December 2018
Top service - well done
,   5.0 / 5.0
03 December 2018
Everyone helpful as always.
,   5.0 / 5.0
23 November 2018
Thank you 😊
,   5.0 / 5.0
21 November 2018
Keep doing what you are doing fantastic help. Thank you
,   5.0 / 5.0
15 November 2018
Dominic was very efficient and thorough in fixing my problem which enabled me to use my computer again. Thank You.
,   5.0 / 5.0
07 November 2018
I appreciate the updated emails advising of the status of the fault. The Concept engineers are very informative and helpful!!!
,   5.0 / 5.0
05 November 2018
Always very helpful with all issues and always resolve the issue excellent service
,   5.0 / 5.0
05 November 2018
requested for email forwarding to be removed done within an hour :)
,   3.8 / 5.0
29 October 2018
Great service
,   5.0 / 5.0
24 October 2018
Speedy response - much appreciated!
,   5.0 / 5.0
22 October 2018
Friendly, helpful and patient.
,   5.0 / 5.0
19 October 2018
Kept informed via emails at all times on process of fault. Telephone communication excellent. Craig and Dominic excellent. Many thanks!!!
,   5.0 / 5.0
19 October 2018

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0808 178 22 48
Concept IT uses ProofPoint Essentials Email Security and Continuity for excellent anti-spam solutions Concept IT is a HP Business Partner Concept IT is a Microsoft Small Business Specialist ensuring you always receive the best advise possible Concept IT is a Cisco Select Certified Partner and provides the best possible security and network solutions Concpet IT is ISO9001:2008 Quality Certified so you can be confident in receiving a fantastic service from us every time Concept IT is a Sophos Anti-Virus Partner