Our IT Services

  • IT Support

    We provide reliable IT support to keep your systems running smoothly.

  • Cloud

    Leverage the power of cloud computing with our secure cloud solutions.

  • Information Governance

    Ensure compliance with our expert data privacy services.

  • Connectivity

    Stay connected with our robust and high-speed networking solutions.

  • Disaster Recovery

    Protect your data and minimise downtime with our disaster recovery planning.

  • Security

    Safeguard your business from cyber threats with our comprehensive security.

  • Systems

    Optimise your IT infrastructure with our systems integration and management services.

  • Let’s Talk ITea

    Ready to take your business technology to the next level? Let’s talk.


Why choose Concept IT

At Concept IT, we understand that technology is the backbone of every successful business. That’s why we dedicate ourselves to providing businesses and charities in the North East of England with a fully managed IT service that sets a standard of excellence.

Our award-winning comprehensive solutions include everything your business needs to operate efficiently and securely, regardless of whether you have 10 or 310 employees. We put first-class IT support at the core of our service. With our innovative tools and systems, we empower you to new levels of productivity, efficiency, and growth. Our proactive approach ensures that your IT infrastructure remains robust, secure, and aligned with your business needs. By leveraging our expertise and industry-leading solutions, you can concentrate on what you do best – generating more profit and outpacing your competition. Embrace the future of IT with the award winning Concept IT Services, where innovation meets reliability, and your success is our mission! More about Concept

Service Delivery KPIs this month

Take a look at how we’ve performed in helping our clients this month.

  • 99%

    1 Hour Callback Completion
  • 38m

    Average Time for Callbacks
  • 98%

    Overall SLA Achievement
  • 9.6/10

    Customer Satisfaction

Contact Concept IT Services

To know more about how our brilliant helpdesk team can help your business run more efficiently, then contact Concept IT Services today to tell us about your requirements.

Get in touch
  Sales: 0808 178 22 48
  Support: 01207 234 637
Monday-Thursday 08:30 – 17:30
Friday 08:30 – 16:30