Our IT Services
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IT Support
We provide reliable IT support to keep your systems running smoothly.
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Cloud
Leverage the power of cloud computing with our secure cloud solutions.
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Information Governance
Ensure compliance with our expert data privacy services.
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Connectivity
Stay connected with our robust and high-speed networking solutions.
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Disaster Recovery
Protect your data and minimise downtime with our disaster recovery planning.
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Security
Safeguard your business from cyber threats with our comprehensive security.
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Systems
Optimise your IT infrastructure with our systems integration and management services.
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Let’s Talk ITea
Ready to take your business technology to the next level? Let’s talk.
Why choose Concept IT
At Concept IT, we understand that technology is the backbone of every successful business. That’s why we dedicate ourselves to providing businesses and charities in the North East of England with a fully managed IT service that sets a standard of excellence.
Our award-winning comprehensive solutions include everything your business needs to operate efficiently and securely, regardless of whether you have 10 or 310 employees. We put first-class IT support at the core of our service. With our innovative tools and systems, we empower you to new levels of productivity, efficiency, and growth. Our proactive approach ensures that your IT infrastructure remains robust, secure, and aligned with your business needs. By leveraging our expertise and industry-leading solutions, you can concentrate on what you do best – generating more profit and outpacing your competition. Embrace the future of IT with the award winning Concept IT Services, where innovation meets reliability, and your success is our mission! More about ConceptService Delivery KPIs this month
Take a look at how we’ve performed in helping our clients this month.
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99%
1 Hour Callback Completion -
38m
Average Time for Callbacks -
98%
Overall SLA Achievement -
9.6/10
Customer Satisfaction