Blog
At Concept, we don't just provide amazing IT Support and IT Services to businesses in the North East of England, we also like to share some of our knowledge and experience whilst providing guidance & insight. Here you will find the latest information, advice and news from Concept. If there are any topics you would like us to cover, please get in touch.
Epicurium is a food wholesaler offering a range of carefully chosen healthy snacks, supplying independent businesses across the UK.
We have worked with the team since 2014.
Challenge
Faced with a blown server, the team at Epicurium needed IT support fast, which we were only too happy to provide. A few months later, when they decided to enlist external IT support, we were their first port of call.
Solution
After helping them with the initial issue of the blown server, we continued to work with the team to find the best solution for their needs.
We helped them to choose the right hardware and software for them, as well as answering all end-users questions and providing IT support whenever needed.
Results
We’ve worked with the team to offer seamless IT and network support, no matter how complex the query.
Beata Szymanska, technical and operations manager at Epicurium, said: “Concept’s response time and professionalism are second to none. They offer a swift turnaround, fair price and they are on the doorstep.”
Testimonial
“The team at Concept IT are always a pleasure to speak to, and issues are rectified in a timely manner and with the utmost professionalism.
“Staff are well versed in technical troubleshooting and will generally have a fix on hand.
“For more complex tickets, the research and solutions finding are highly commendable. We use Concept IT for all aspects of our IT and are very happy with all the service provided – it’s a pleasure to work with them.”
Beata Szymanska, technical and operations manager at Epicurium
