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At Concept, we don't just provide amazing IT Support and IT Services to businesses in the North East of England, we also like to share some of our knowledge and experience whilst providing guidance & insight.  Here you will find the latest information, advice and news from Concept.  If there are any topics you would like us to cover, please get in touch.  

13 July 2015
Durham Police Consult the Cloud to Expand Crime Fighting

Police in Durham have begun to utilise more computing technology to progress crime-fighting struggles by making it faster and stress-free for officers to enter info and get the data they need.

The shift has been brought on by the shrinking finances and the need to do more with less by giving officers admittance to the tools and systems that help them make better use of their schedules. One of these chief efforts has been moving from a mix of software structures provided by third parties to in-house tools running on cloud-hosted computing infrastructure.

The head of ICT at Durham Constabulary, Stuart Grainger, explained to that using numerous systems produced difficulty and confusion, often necessitating officers to enter info into two or more diverse systems, which created difficulties with data overlap and repetition.

“We used to have thousands of duplicate data points on individuals, automobiles, and places” he said.

In an effort to improve, and cut costs at the same time, the Police in Durham overall have embraced a CRM back-end computing structure hosted in the cloud, and they built their own software necessities too, for numerous day-to-day policing computing essentials.

Grainger said that streaming the information via a single system has abridged and condensed the replicated data to only a few pieces per week at the most.

One thought-provoking characteristic is that the ICT team did not arrange for any official preparation for the officers, but in its place worked to make the means as easy to use as possible, again as a consequence of budget constraints.

“The budget to train people is currently way too small and it would mean taking them off the streets and into the training room. So we tried to make the pieces of software as instinctive to use as possible” he stated.

The three major considerations for Cloud computing are security, availability and trust. Concept have designed all of their cloud services around these three points and as an ISO certified company, you have peace of mind that your company data is safe.

All data on our cloud services is stored securely in the North East of England. We have built highly secure networks using industry leading technology from Cisco with layers of security running all the way through.

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