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At Concept, we don't just provide amazing IT Support and IT Services to businesses in the North East of England, we also like to share some of our knowledge and experience whilst providing guidance & insight.  Here you will find the latest information, advice and news from Concept.  If there are any topics you would like us to cover, please get in touch.  

14 September 2015
How cloud personal service is evolving.

The personal cloud is expanding rapidly and growing even quicker in importance as it intersects with IT initiatives, according to research firm Gartner Inc.

By 2018, 50% of IT support organisations will support assets and services outside their IT service portfolio, says a report by the firm.

Personal cloud is growing in status as it shapes how workers operate across their digital lives, the study says. End-user computing (EUC) and digital workplace managers responsible for building the digital workplace will be ever more challenged as the personal cloud continues to advance and intersect with IT initiatives.

"The personal cloud is the collection of content, services and tools that users assemble to fulfill their personal digital lifestyle needs across any device,” Stephen Kleynhans, research vice president at Gartner, mentioned in a recent statement.

“Each user's personal cloud is unique and evolving, as the user's daily needs change and as vendors and products come and go," Kleynhans said. "Looking forward, we see continued upheaval and challenges from the blending of personal and corporate digital tools and information within each user's life."

“The next movement of the personal cloud will be shaped by two key trends: Amplified access to personal data and increased intelligence applied to the user experience and against the user's data itself,” Gartner added.

"The rate of change is accelerating as new technologies like Windows 10, ubiquitous sensors, wearables and smart machines alter the landscape and further blur the lines between consumer and enterprise computing," Kleynhans said. "By 2018, 25% of large organizations will have an explicit strategy to make their corporate computing environment similar to a consumer computing experience."

As an SME in Durham and the Newcastle area, you know you how much you have to multi-task and managing multiple supplier relationships can make things worse. Planning for the future is a worry for every business, especially with the speedy rollout of more cloud services. No doubt there will be more start-up companies popping up in Durham, all of them vying to create a gap in the market which you shouldn’t allow to be opened up to competitors.

By choosing Concept IT for your IT support in Durham, not only do we provide you with a supplier who understands and cares for you, but you’ll also have a partner who can simplify your business relationships with only one point of contact to help you with IT support, facilities, communications and software.

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