0808 178 22 48
01207 234637
Monday-Thursday 08:30 – 17:30, Friday 08:30 – 16:30
IT Support Provided by Concept IT
Our customer feedback rating is currently 4.8 out of 5.0 based on 4953 satisfaction surveys
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At Concept, we don't just provide amazing IT Support and IT Services to businesses in the North East of England, we also like to share some of our knowledge and experience whilst providing guidance & insight.  Here you will find the latest information, advice and news from Concept.  If there are any topics you would like us to cover, please get in touch.  

17 August 2015
Our customers all over Gateshead are satisfied, and here’s why.

Businesses around Gateshead looking to outsource their day to day IT procedures or support depend on us as their trusted partner, delivering cost efficiency, stability and service assistances.

Our set of IT services solutions are conveyed by a team of expert staff, making sure our clients’ IT substructures perform to their fullest and support their commercial plan.

Concept IT uses our Managed IT services as the core service around which everything else is built. Understanding your business is key to the success of any system and service which your business needs. From this base, our solutions can be tailored to your needs. We commit ourselves to only working with clients who we maintain so you can be assured that we're always focused on looking after you.

At the heart of it all, we're friendly, helpful and supportive - we've got to be if you're going to enjoy working with us.

Every industry wants to do more for less, especially in this current economic climate, and our managed services are an ideal way to squeeze IT budgets if you need to while preserving a flexible, receptive and resilient organisation. We’re flexible. We could handle some, or all, of the elements of your IT services in-house while you manage the rest if you want to.

We support you, you remain in charge.

Whichever service model our customers select, they stay in the driving seat while we monitor performance, offer insight and bring new concepts to the table. All of this helps to increase performance and ROI. As well as giving them admission to our team of experts, they also profit from our continuous investment in super-fast, high capacity infrastructures.

We are experts in managed IT services, subcontracting, assisted onsite support, remote network specialist care, and managed help desks throughout the Gateshead area. If you are looking for an IT services model offering low capital expenditure and foreseeable costs, entrance to high level proficiency and with the flexibility to match your business approach, talk to us about how we can make your life easier with the burden of IT services.

Managed IT Services in Gateshead from Concept IT gives you the reassurance that whatever happens you’re in safe hands.

We seek to understand your business and your staff as part of your team. We’re not here to just fix a problem, we’re here to help make a difference. Having a comprehensive understanding of critical roles can keep disruption to a minimum, reduce stress in the workplace and build rapport with your staff so they have the confidence that we can efficiently resolve their problems.

Questions? Concerns? Get in touch.
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Concept IT is ISO27001 UKAS Certified Concept IT is a HP Business Partner Concept IT is a Microsoft Certified Partner ensuring you always receive the best advise possible Concept IT is a Cisco Select Certified Partner and provides the best possible security and network solutions Concpet IT is ISO9001 UKAS Certified so you can be confident in receiving a fantastic service from us every time Concept IT is Cyber Essentials Certified