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We provide a specialised outsourced IT Support Service to companies across the North East, from Newcastle, Sunderland and Durham to Middlesbrough, Stockton and Darlington.

We offer a wholly managed IT service for small to medium sized businesses, which deliver everything your company needs to ensure it’s proceeding efficiently and securely.

Over the past 14 years we have been involved in many varied and excITing projects and we've gained a wealth of experience in many different sectors.

What difference can we make?

• Knowing that every machine in your business network is constantly up to date ensures that the risk of virus infection or attack.
• Your staff don’t have to remember to update the system themselves or make sure they're connected to the right system - if there’s internet, the machine will be up to date
• Our content filtering and anti-spam security services enable your team to confidently work with emails and the internet
• We promise within one working hour of reporting your issue or request we will call you back to let you know what actions we will take and when we will resolve it

A perfect partnership of trust and time…

We're proud of the qualITy, friendly and focused IT services we deliver throughout the region. This enables us not only to retain clients by being their trusted long-term partner, but also gain leads through recommendations too.

Doing things right and ensuring everything we do revolves around our core values of qualITy, accountabilITy and integrITy doesn't mean we're expensive; we invest in technology, use our experience and stick to best practices we are certain of to ensure we're efficient and effective.

A mission to make IT all about you…

Our mission statement is not just a set of words, it is a vision widely supported by all our fantastic staff:

“To provide high qualITy, effective managed IT services to small and medium sized businesses. Be proactive and one-step ahead to give them the right solution with the right support at the right time for the right price. Our core values are the key to our success. Over the years we've worked out that these are what make us great and enable us to provide a fantastic service.”

Our IT support can be accessed in many ways, easily and efficiently regardless of where staff are working, to ensure your team get the support they need wherever they are.

To see how we can help you and your business, get in touch now...Click here or tweet us @ConceptITS.