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0808 178 22 48
01207 234637
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IT Support Provided by Concept IT
Our customer feedback rating is currently 4.8 out of 5.0 based on 4953 satisfaction surveys
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It was resolved within minutes and I was phoned immediately
Amy Wigglesworth, Distribution Company  5.0 / 5.0
27 June 2022
Fab service as always :)
Angela Watson, Regional Charity  5.0 / 5.0
22 June 2022
I frequently call to change my password. Everyone is always patient, courteous and extremely helpful.
Liz Patton, Regional Charity  5.0 / 5.0
21 June 2022
Matty is always lovely to speak to and is super speedy at fixing any problem. It's always nice calling Concept IT as they are happy to help. :)
Demi Howie, Health Care Provider  5.0 / 5.0
21 June 2022
Matty helped me out within minutes of my call, of issues in backing up Sage, which can take up to half hour and I was finishing at 4. Couldn't ask for better service than that!
Sandra Watson, Construction Company  5.0 / 5.0
17 June 2022
Always brilliant service!
Lesley Errington, Financial Advisors  5.0 / 5.0
17 June 2022
all done in a timely manner, very helpful
Gareth Bevins, Distribution Company  5.0 / 5.0
16 June 2022
All good as per usual.
Melanie Lester, Commercial Property Agent  5.0 / 5.0
16 June 2022
Thanks, and sorry - you haven't got much longer to put up with me!
Angie Thomson, Regional Charity  5.0 / 5.0
16 June 2022
All sorted smoothly for both Ed and I.
Melanie Lester, Commercial Property Agent  5.0 / 5.0
15 June 2022
Always pleasant, efficient and friendly
Liz Arthur, Regional Charity  5.0 / 5.0
15 June 2022
Friendly service sorted quickly and efficiently, thanks Jackie
Jackie Ritchie, Construction Company  5.0 / 5.0
14 June 2022
Booked the upgrade in, kept in loop, informed when completed and works fine. Perfect cycle
Judy McCartney, Distribution Company  5.0 / 5.0
14 June 2022
Good response to the issue reported by email, then phone, unfortunately I had to go into the prison so my response delayed the job but very satisfied with the outcome.
Catherine Chesterton, Regional Charity  3.8 / 5.0
12 June 2022
Even though this has been ongoing for a few weeks, concept have always called me when they said they would and when i haven't been available they have always recalled the following day, excellent service!
Donna Graham, Regional Charity  5.0 / 5.0
09 June 2022
great work
1346 , Retail Business  5.0 / 5.0
07 June 2022
Speedy & friendly service as usual. Thank you.
Audrey Henderson, Regional Charity  5.0 / 5.0
06 June 2022
Thanks so much for the quick response so I could get logged on to the Zoom meeting - and time to make a cuppa beforehand too!
Angie Thomson, Regional Charity  5.0 / 5.0
06 June 2022
My issue was resolved quickly whilst I was on the phone to the engineer. Thank you.
Paula Bolan, Regional Charity  5.0 / 5.0
06 June 2022
always helpful and friendly when dealing with your problem. Matty,Matthew and Anthony are fab assests to the company
Sarah Ramsay, Manufacturing Company  5.0 / 5.0
31 May 2022
quick and efficient
Heddon , Veterinary Surgery  5.0 / 5.0
30 May 2022
Helpful, friendly and quickly resolved the issue.
Holly Claydon, Regional Charity  5.0 / 5.0
30 May 2022
Kevin D realised that I was worried and panicking when I reported the fault and he responded instantly
Beverley Burlison, Home Improvement Company  5.0 / 5.0
27 May 2022
very quickly dealt with. Staff lovely to talk to on the phone and keep in touch to update
Suzy Lui, Local Charity  5.0 / 5.0
27 May 2022
Always a friendly, cheerful and prompt service! Thank you
Sarah Sampson, Local Charity  5.0 / 5.0
27 May 2022
Super quick to respond and fix the issue.
Tracey Barnes, Financial Advisors  5.0 / 5.0
26 May 2022
Just a bit of an ongoing issue
Linda Fenwick, Regional Charity  3.3 / 5.0
26 May 2022
The technicians at Concept are unfailingly very helpful and friendly. Thank you very much for all your help.
Anita White, Health Care Provider  5.0 / 5.0
26 May 2022
Matty is brilliant and nothing is too much trouble for him. It is always a pleasure dealing with him. He is excellent at his job and quick at resolving our problems. Thanks Matty
Sandra Long, Regional Charity  5.0 / 5.0
26 May 2022
Friendly efficient service from Matty.
Julie Mauchline, Local Charity  5.0 / 5.0
25 May 2022
Top service from the lads and lasses as always !
Melanie Lester, Commercial Property Agent  5.0 / 5.0
24 May 2022
Service excellent as usual.
Audrey Henderson, Regional Charity  5.0 / 5.0
23 May 2022
excellent service even when I was not in work they kept trying to contact me great service
Lorraine Derbyshire, Regional Charity  5.0 / 5.0
20 May 2022
Always patient & helpful
Carol Hagri, Regional Charity  5.0 / 5.0
19 May 2022
Quickly sorted out the task needed done.
Jenny Brown, Local Charity  5.0 / 5.0
19 May 2022
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0808 178 22 48
Concept IT is ISO27001 UKAS Certified Concept IT is a HP Business Partner Concept IT is a Microsoft Certified Partner ensuring you always receive the best advise possible Concept IT is a Cisco Select Certified Partner and provides the best possible security and network solutions Concpet IT is ISO9001 UKAS Certified so you can be confident in receiving a fantastic service from us every time Concept IT is Cyber Essentials Certified