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0808 178 22 48
01207 234637
Monday-Thursday 08:30 – 17:30, Friday 08:30 – 16:30
IT Support Provided by Concept IT
Our customer feedback rating is currently 4.8 out of 5.0 based on 4953 satisfaction surveys
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Fab service thanks so much!
Peter Rabbage, Call Centre  4.5 / 5.0
01 June 2020
Faultless
David West, Construction Company  5.0 / 5.0
28 May 2020
Everyone is always ready to help.
Sandra Birkit, Veterinary Surgery  5.0 / 5.0
22 May 2020
John was extremely helpful, with a number if issues.
Angela McCabe, Construction Company  5.0 / 5.0
19 May 2020
Best team ever! Will always do whatever they can to make sure a problem is fixed and update you along the way. Very friendly too!
Demi Howie, Health Care Provider  5.0 / 5.0
16 May 2020
Great advice all up and running now
David Dale, Construction Company  5.0 / 5.0
14 May 2020
All queries answered as usual. Excellent service.
Melanie Johnson, Commercial Property Agent  5.0 / 5.0
14 May 2020
Very quick and had everything working in a few seconds. Very polite and friendly and helped clear up unused settings
Lynda Moore , Call Centre  5.0 / 5.0
12 May 2020
Thank you so much for helping to install the database, it was a huge undertaking and I really appreciate your hardwork and patience.
Rachel Todd, Regional Charity  5.0 / 5.0
01 May 2020
John was excellent and resolved the issue in a timely manner and was really friendly and helpful.
Katrina Horsfield, Regional Charity  5.0 / 5.0
01 May 2020
Very Professional and dealt with in a timely manner
Julie Crisp, Regional Charity  5.0 / 5.0
30 April 2020
Good Service
Lesley Errington, Financial Advisors  5.0 / 5.0
27 April 2020
friendly and helpful, thank you
Emily Kavanagh, Health Care Provider  4.8 / 5.0
23 April 2020
Went above and beyond to fulfil this request. Thank you very much indeed.
Kirsty Crozier, Regional Charity  5.0 / 5.0
14 April 2020
First rate rapid response & solution as always thank you Craig @Concept ITS
Stephen Widdows, Manufacturing Company  5.0 / 5.0
09 April 2020
Fast, friendly and effective support thanks!
Paul Balmont, Retail Business  5.0 / 5.0
07 April 2020
supportive
Carol Hagri, Regional Charity  5.0 / 5.0
06 April 2020
Good Service
Lesley Errington, Financial Advisors  5.0 / 5.0
02 April 2020
Perfect, done within an hour
Lianne Whinham, Call Centre  5.0 / 5.0
01 April 2020
Thanks for quick response
Lianne Whinham, Call Centre  5.0 / 5.0
01 April 2020
The team are always available and during time of crisis with Covid-19 the team remained available and gave a speedy resolution to assist keeping our business on the road!
Tracy Jameson, Retail Business  4.3 / 5.0
01 April 2020
Gave me my sanity back in this challenging times
Ailsa Mather, Estate Agent  5.0 / 5.0
31 March 2020
Does the IT in Concept IT stand for Incredible Team? I think it should....
Demi Howie, Health Care Provider  5.0 / 5.0
30 March 2020
Great advice
David Dale, Construction Company  5.0 / 5.0
30 March 2020
Very quick, thanks
Lianne Whinham, Call Centre  5.0 / 5.0
30 March 2020
Problem was sorted quicker than I expected, great service as ever ... keep up the good work!
Lynn Shearer, Commercial Shopfitters  5.0 / 5.0
26 March 2020
John was brill
David Ellis, Retail Business  5.0 / 5.0
26 March 2020
A speedy IT saviour!!
Helen Attewell, Regional Charity  5.0 / 5.0
26 March 2020
I was talked through how to log on. I then went through the motions and logged on and off. If I need any help, I can just ring and an IT engineer will talk me through it all again. This is all new to me but time will tell if I've taken it all in. Many thanks.
Nigel Evans, Regional Charity  5.0 / 5.0
25 March 2020
Fixed quickly as usual
Lianne Whinham, Call Centre  5.0 / 5.0
25 March 2020
Craig immediately resolved the issue I had with my printer whilst I had to work from home
Beverley Burlison, Home Improvement Company  5.0 / 5.0
24 March 2020
Thanks John you are great!!!!!
Demi Howie, Health Care Provider  5.0 / 5.0
24 March 2020
In what has been an unprecedented time of challenge for companies across all sectors, forcing us to explore new avenues of utilising our IT infrastructure. Concept IT has been excellent in providing the support needed to keep us working. Would highly recommend them to any company looking for IT support.
Brian J Flynn, Commercial Shopfitters  5.0 / 5.0
24 March 2020
Always very pleasant and professional. A solution is found every time.
Pam Walton-Hope, Construction Company  4.8 / 5.0
23 March 2020
Very speedy and efficient - particularly in ensuring I understood all instructions. Thanks!
Angela Ellwood, Commercial Property Agent  5.0 / 5.0
20 March 2020
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0808 178 22 48
Concept IT is ISO27001 UKAS Certified Concept IT is a HP Business Partner Concept IT is a Microsoft Small Business Specialist ensuring you always receive the best advise possible Concept IT is a Cisco Select Certified Partner and provides the best possible security and network solutions Concpet IT is ISO9001:2015 Quality Certified so you can be confident in receiving a fantastic service from us every time Concept IT is Cyber Essentials Certified