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IT Support Provided by Concept IT
Our customer feedback rating is currently 4.8 out of 5.0 based on 4953 satisfaction surveys
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Very grateful for a swift and very helpful service.
Liz Patton, Regional Charity  5.0 / 5.0
15 September 2021
Helpful as always.
Melanie Lester, Commercial Property Agent  5.0 / 5.0
14 September 2021
Great help from John. Thanks
John Wardropper, Construction Company  5.0 / 5.0
13 September 2021
Issue was dealt with very efficiently
Marc Bolam, Construction Company  5.0 / 5.0
13 September 2021
My email was responded to quickly and my issue solved. Thank you.
Paula Bolan, Regional Charity  5.0 / 5.0
10 September 2021
Excellent service from Tom! As always I can always count on Concept to correct the technology problems!!!
Lesley Errington, Financial Advisors  5.0 / 5.0
10 September 2021
Our first use of an off-boarding process, and it was a slick experience. Many thanks!
Jonathan Hamill, Fire Protection System Supplier  5.0 / 5.0
03 September 2021
As always a very quick and professional responce
Margaret King, Service and Maintenance Provider  5.0 / 5.0
03 September 2021
Thank you for your patience today... It's certainly been one of those days!!!
Sarah Sampson, Local Charity  5.0 / 5.0
27 August 2021
Rapid response and signed off very quickly !
Duncan Colquhoun, Construction Company  5.0 / 5.0
23 August 2021
Great detective work from Emmy this morning. Thanks
Joanne Carney, Manufacturing Company  5.0 / 5.0
13 August 2021
Again Very prompt and efficient fix by Anthony M Thanks
Joanne Carney, Manufacturing Company  5.0 / 5.0
11 August 2021
Prompt and efficient resolution to issue
Joanne Carney, Manufacturing Company  5.0 / 5.0
09 August 2021
contact was also made verbally to make sure that everything was working
Lisa Nightingale, Manufacturing Company  5.0 / 5.0
04 August 2021
as Lways very fast and efficient
Sam Pearson, Commercial Shopfitters  5.0 / 5.0
04 August 2021
Nothing is ever an issue. Always happy to help and resolve any task given.
Julie Crisp, Regional Charity  5.0 / 5.0
03 August 2021
Friendly, efficient and resolved every time! thanks Jackie
Jackie Ritchie, Construction Company  5.0 / 5.0
27 July 2021
quick and effective,
Sam Pearson, Commercial Shopfitters  5.0 / 5.0
26 July 2021
A challenging problem but Craig worked through the problem and resolved all the issues until everything was working as it should be.
Stephen Badger, Construction Company  5.0 / 5.0
23 July 2021
The issue took a long time to be solved & I won't know until next month if it actually has been
Lynne Joyce, Distribution Company  3.3 / 5.0
16 July 2021
Emmi was very professional and helpful. Her support was really appreciated
Neil Eckford, Manufacturing Company  5.0 / 5.0
16 July 2021
brilliant service as always and a follow up call received as well to ensure all resolved
Angela Watson, Regional Charity  5.0 / 5.0
14 July 2021
Worked fast to get the job done as always! Thanks guys :)
Demi Howie, Health Care Provider  5.0 / 5.0
08 July 2021
Great, fast and friendly service, thank you
Fred Parkes, Manufacturing Company  5.0 / 5.0
06 July 2021
Problem fixed within minutes - great service
Caroline Cogdon, Health Care Provider  5.0 / 5.0
05 July 2021
Anthony is excellent, very friendly and knows his stuff! Great help.
Heddon , Veterinary Surgery  4.5 / 5.0
21 June 2021
Problem resolved almost immediately. Fast and friendly service
Angela Ellwood, Commercial Property Agent  5.0 / 5.0
16 June 2021
Helpful as always.
Melanie Lester, Commercial Property Agent  5.0 / 5.0
16 June 2021
Really fast and efficient handling by a great team, thank you.
Fred Parkes, Manufacturing Company  5.0 / 5.0
11 June 2021
Every issue is always resolved quickly and efficiently, excellent team, pleasure to deal with.
Kelly Gray, Commercial Property Agent  5.0 / 5.0
11 June 2021
Great support as always, John was really knowledgeable, if only all suppliers offered this level of support, thanks Concept
Michael Crawford, Telecoms Provider  5.0 / 5.0
10 June 2021
Very fast response received.
Judy McCartney, Distribution Company  5.0 / 5.0
08 June 2021
Ian explained every step he was going through, stayed on the phone while my computer was being fixed. thanks Ian.
Janice Walker , Local Charity  5.0 / 5.0
08 June 2021
All went very well on an old laptop, Excellent service
Dave Martin, Automotive Distributor  5.0 / 5.0
05 June 2021
Very thorough and quick at sorted the job! Thanks
Natalie Mitchell, Local Charity  5.0 / 5.0
03 June 2021
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0808 178 22 48
Concept IT is ISO27001 UKAS Certified Concept IT is a HP Business Partner Concept IT is a Microsoft Small Business Specialist ensuring you always receive the best advise possible Concept IT is a Cisco Select Certified Partner and provides the best possible security and network solutions Concept IT is Cyber Essentials Certified