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0808 178 22 48
01207 234637
Monday-Thursday 08:30 – 17:30, Friday 08:30 – 16:30
IT Support Provided by Concept IT
Our customer feedback rating is currently 4.8 out of 5.0 based on 4953 satisfaction surveys
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Thank you for always fixing my issue, even if I do break a laptop every other month :)
Lucinda Blair, Retail Business  5.0 / 5.0
13 April 2021
Engineer was very helpful and friendly.
Sandra Britten, Health Care Provider  5.0 / 5.0
01 April 2021
Thomas was excellent, very clear, very precise and made the whole process incredibly simple
Mike Coates, Financial Advisors  5.0 / 5.0
30 March 2021
Thankyou John, help really appreciated
Michael Crawford, Telecoms Provider  5.0 / 5.0
26 March 2021
Anthony is always polite and patient. Great service
Lisa Nightingale, Manufacturing Company  4.5 / 5.0
26 March 2021
Great all round service, good to know you are only a telephone call away. No problem is to small or big very prompt service and lovely friendly service personnel.
Sharon Jones, Regional Charity  5.0 / 5.0
24 March 2021
No comments
Stephanie Hall, Health Care Provider  5.0 / 5.0
23 March 2021
Craig was very helpful with my PC problem, very professional and knowledgable.
Robert Pritchard, Automotive Distributor  5.0 / 5.0
19 March 2021
Great Service = Happy Customer!
Lynn Shearer, Commercial Shopfitters  5.0 / 5.0
19 March 2021
Advice given at the right level of techiness - perfectly pitched for understanding.
Caroline Cogdon, Health Care Provider  5.0 / 5.0
17 March 2021
Really good service!!
Lesley Errington, Financial Advisors  5.0 / 5.0
16 March 2021
excellent service as always!! Anthony very helpful
Lesley Errington, Financial Advisors  5.0 / 5.0
16 March 2021
excellent prompt & efficient service thanks
Julie Dyos, Regional Charity  5.0 / 5.0
16 March 2021
Anthony McGuine was very prompt fixing all faults very quickly on all the PC's. Well done and many thanks.
Eric Scott, Distribution Company  5.0 / 5.0
15 March 2021
Always happy, helpful and professional. Efficient and courteous service even when dealing with an IT idiot
Liz Arthur, Regional Charity  5.0 / 5.0
09 March 2021
Always happy, helpful and professional. Efficient and courteous service even when dealing with an IT idiot
Liz Arthur, Regional Charity  5.0 / 5.0
09 March 2021
PEOPLE SAY I GOT SUCH HARD RHYMES I SHOULD BE ON STAGE WIT THE PROS, BUT THEN I WOULDNT GET TO DO BIZNESS WITH THE CONCEPT BROS! SO IMMA STAY AT MY DESK N CAUSE INTERNET ISSUES, GOIN THRU SO MANY COMPUTERS LIKE KLEENEX GOES THRU TISSUES. I'LL CONTINUE TO RING MY BOYS UP N ASK EM 2 WORK THEIR MAGIC, COS MY SKILLS ON MICROSOFT WORD ARE STR8 UP TRAGIC. ON THE MACHINES U BEST BELIEVE THESE GUYS ARE WHIZZ KIDS, BUT ON THE MIC IM SO GOOD YOU THOUGHT I WAS WIZ'S KID! SO IF YOU G'S EVER NEED ANY HELP WIT YA RAPPIN, LET DAN BAGE KNO N I'LL TELL U WHATSAPPINEN ! respect 4 all the help concept u guys the realest
Dan Bage, Financial Advisors  5.0 / 5.0
16 March 2021
PEOPLE SAY I GOT SUCH HARD RHYMES I SHOULD BE ON STAGE WIT THE PROS, BUT THEN I WOULDNT GET TO DO BIZNESS WITH THE CONCEPT BROS! SO IMMA STAY AT MY DESK N CAUSE INTERNET ISSUES, GOIN THRU SO MANY COMPUTERS LIKE KLEENEX GOES THRU TISSUES. I'LL CONTINUE TO RING MY BOYS UP N ASK EM 2 WORK THEIR MAGIC, COS MY SKILLS ON MICROSOFT WORD ARE STR8 UP TRAGIC. ON THE MACHINES U BEST BELIEVE THESE GUYS ARE WHIZZ KIDS, BUT ON THE MIC IM SO GOOD YOU THOUGHT I WAS WIZ'S KID! SO IF YOU G'S EVER NEED ANY HELP WIT YA RAPPIN, LET DAN BAGE KNO N I'LL TELL U WHATSAPPINEN ! respect 4 all the help concept u guys the realest
Dan Bage, Financial Advisors  5.0 / 5.0
16 March 2021
Connected to find fault and fixed whilst on phone
Judy McCartney, Distribution Company  5.0 / 5.0
09 March 2021
Ian was very helpful and informative. He talked me through everything professionally without talking down to me. He was brilliant. Customer service 2nd to none
Sandra Long, Regional Charity  5.0 / 5.0
05 March 2021
Ian was very helpful and informative. He talked me through everything professionally without talking down to me. He was brilliant. Customer service 2nd to none
Sandra Long, Regional Charity  5.0 / 5.0
05 March 2021
Very efficient
Julie Crisp, Regional Charity  5.0 / 5.0
23 February 2021
Prompt and efficient service as always - Thank you Daniel & Concept IT
Stephen Widdows, Manufacturing Company  5.0 / 5.0
22 February 2021
Prompt and efficient service as always - Thank you Daniel & Concept IT
Stephen Widdows, Manufacturing Company  5.0 / 5.0
22 February 2021
Prompt and efficient service as always - Thank you Daniel & Concept IT
Stephen Widdows, Manufacturing Company  5.0 / 5.0
22 February 2021
Problem resolved efficiently and professionally.
Pam Walton-Hope, Construction Company  5.0 / 5.0
22 February 2021
Yet again, excellent service and handling of the issues I was experiencing. From a business perspective I save so much time and energy having the experts handle the issue. Thanks
James Thomson, Local Charity  5.0 / 5.0
10 February 2021
Dan and John were both helpful as always!
Melanie Lester, Commercial Property Agent  5.0 / 5.0
10 February 2021
handled quickly and efficiently
Ian Haney, Commercial Shopfitters  5.0 / 5.0
09 February 2021
The service received was of the usual high standard, the reason for the reported fault was quickly identified and resolved without further issue and we were kept informed of the progress at every stage.
Judith Spooner, Health Care Provider  5.0 / 5.0
09 February 2021
Amazing, quick service. John was lovely to talk to on the phone and sorted out the problem very quickly. Thank you!
Louise Hagri, Regional Charity  5.0 / 5.0
08 February 2021
Always courteous and polite. Problems are always solved first hand.
Pam Walton-Hope, Construction Company  5.0 / 5.0
04 February 2021
Dan was absolutely superb. Very patient and kept going until the fault was fixed. Very impressed.
Lesley Telford, Regional Charity  5.0 / 5.0
03 February 2021
Sorted my problem out very quick, I am never judged even when my problems are user error lol!
Jessica Cole, Manufacturing Company  5.0 / 5.0
01 February 2021
Fast & efficient service as usual. Always polite and friendly.
Audrey Henderson, Regional Charity  5.0 / 5.0
28 January 2021
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0808 178 22 48
Concept IT is ISO27001 UKAS Certified Concept IT is a HP Business Partner Concept IT is a Microsoft Small Business Specialist ensuring you always receive the best advise possible Concept IT is a Cisco Select Certified Partner and provides the best possible security and network solutions Concept IT is Cyber Essentials Certified