Get help now

Get access to everything you need here.  If you need to speak to a member of the support team then call 01207 234 637 or email

Client Portal:
Our client portal gives you access to our systems.  Here you can search and find issues, faults and requests, place new requests for work, ask for a quote and check on the progress of your projects.  Copy invoices, health check reports and much more are also available.  CLICK HERE

Emergency Inbox:
Your emergency inbox kicks into action in the event of a problem with your internet or email service.  Here you can check your incoming mail, respond to it and send out new mail without your customers even knowing there’s been a problem,  Once the problem is resolved, all of your messages will be delivered as usual.  CLICK HERE

Connect to a Technician:
Connect to a technician here: (only if we ask you to use this – nearly all of the thousands of machines we manage run our Remote Monitoring and Management software so this isn’t usually needed.)  CLICK HERE


Contact Concept IT Services

To know more about how our brilliant helpdesk team can help your business run more efficiently, then contact Concept IT Services today to tell us about your requirements.

Get in touch
  Sales: 0808 178 22 48
  Support: 01207 234 637
Monday-Thursday 08:30 – 17:30
Friday 08:30 – 16:30