Get help now
Get access to everything you need here. If you need to speak to a member of the support team then call 01207 234 637 or email support@concept-its.co.uk
Client Portal:
Our client portal gives you access to our systems. Here you can search and find issues, faults and requests, place new requests for work, ask for a quote and check on the progress of your projects. Copy invoices, health check reports and much more are also available. CLICK HERE
Emergency Inbox:
Your emergency inbox kicks into action in the event of a problem with your internet or email service. Here you can check your incoming mail, respond to it and send out new mail without your customers even knowing there’s been a problem, Once the problem is resolved, all of your messages will be delivered as usual. CLICK HERE
Connect to a Technician:
Connect to a technician here: (only if we ask you to use this – nearly all of the thousands of machines we manage run our Remote Monitoring and Management software so this isn’t usually needed.) CLICK HERE