freephone
0808 178 22 48
01207 234637
Monday-Thursday 08:30 – 17:30, Friday 08:30 – 16:30
IT Support Provided by Concept IT
Our customer feedback rating is currently 4.8 out of 5.0 based on 4953 satisfaction surveys
Request a call-back
Your name

Email address

Telephone

Company name

Testimonials

We're great at asking for feedback on a continual basis through the surveys we issue at the completion of each and every piece of work we do.  We're not so great at asking for testimonials though.  Here are a couple which we've received and we promise to work harder to actively ask for them going forward!

My request was answered and resolved quickly, as normal! Thank you.
Paula Bolan, Regional Charity  5.0 / 5.0
21 January 2022
Matthew was very quick to deal with the issue and in a friendly, professional manner.
Gillian Robson, Automotive Distributor  5.0 / 5.0
14 January 2022
Kevin was spot on and very helpful.
Jackie Ritchie, Construction Company  5.0 / 5.0
12 January 2022
Excellent service and quick response as always. No matter what the problem is all staff are very helpful.
Lesley Errington, Financial Advisors  5.0 / 5.0
06 January 2022
Excellent service. Always prompt, friendly and polite.
Audrey Henderson, Regional Charity  5.0 / 5.0
05 January 2022
Fast, friendly and professional as always.
Audrey Henderson, Regional Charity  5.0 / 5.0
21 December 2021
Anth was super quick in solving my issue with the Cloud - didn't expect anything less!! I hope you all have a wonderful Christmas x
Lesley Errington, Financial Advisors  5.0 / 5.0
14 December 2021
Many thanks to the person who helped me sort the IT issue, he was excellent
Nicola Collins, Regional Charity  5.0 / 5.0
14 December 2021
Friendly service
Linda Nunn, Local Charity  5.0 / 5.0
13 December 2021
Great job as always. Thank you so much to all involved. :)
Beata Szymanska, Distribution Company  5.0 / 5.0
09 December 2021
Very supportive and patent
Linda Nunn, Local Charity  5.0 / 5.0
08 December 2021
John was very helpful and sorted out what I needed straight away. He's the best!!!!!!!!
Demi Howie, Health Care Provider  5.0 / 5.0
08 December 2021
Kevin was very friendly and helpful! Merry Christmas
Jamie Pitchers, Construction Company  5.0 / 5.0
03 December 2021
I would like to thank Matthew and Ian for all the time and patience in fixing the problems i have had with the printer. I was kept informed of the progress the whole time. Thank you again to them both
Lola Murdoch, Automotive Distributor  5.0 / 5.0
02 December 2021
efficient conclusion to request, Brilliant
Joanne Carney, Manufacturing Company  5.0 / 5.0
01 December 2021
Always prompt, courteous and efficient service
Liz Arthur, Regional Charity  5.0 / 5.0
30 November 2021
Great company and friendly company always able to deal with any issues.
Michael Lightfoot, Construction Company  5.0 / 5.0
24 November 2021
Thanks once again Brilliant service as normal
Christine Slassor, Regional Charity  5.0 / 5.0
24 November 2021
Brilliant, all sorted in less than 5 minutes, thank you
Catherine Chesterton, Regional Charity  5.0 / 5.0
22 November 2021
Friendly, helpful and speedy resolution to the problem
Holly Claydon, Regional Charity  5.0 / 5.0
16 November 2021
Speedy response and issue resolved with intrusion to working day
Holly Claydon, Regional Charity  5.0 / 5.0
10 November 2021
Top fish... Tom !
Duncan Colquhoun, Construction Company  5.0 / 5.0
09 November 2021
Response time was great, engineer used appropriate language which was really helpful - patient and understanding. Issue resolved quickly and efficiently.
Caroline Cogdon, Health Care Provider  5.0 / 5.0
08 November 2021
Always helpful and polite. Excellent service 100% of the time.
Audrey Henderson, Regional Charity  5.0 / 5.0
04 November 2021
Top class service, as always !
Michael Crawford, Telecoms Provider  5.0 / 5.0
03 November 2021
Sorted out the problem
Carolyn Cook, Regional Charity  5.0 / 5.0
28 October 2021
Always resolved, lovely and approachable service!
Jackie Ritchie, Construction Company  5.0 / 5.0
25 October 2021
It's wonderful having help at the end of the line
Carolyn Cook, Regional Charity  5.0 / 5.0
21 October 2021
Tom answered my called promptly and professionally. Tom talked me through what to do and kept me informed of the progress. The fault was fixed within 30 mins of initial phone call. Thank you for all your support
Karen Gibson, Health Care Provider  5.0 / 5.0
20 October 2021
Anthony knew how to solve my problem straight away and was very helpful.
David Dale, Construction Company  5.0 / 5.0
18 October 2021
Prompt and polite service as usual.
Audrey Henderson, Regional Charity  5.0 / 5.0
12 October 2021
Was impressed how your tech. stayed on site until i was up and running.
Mark Suddes, Manufacturing Company  4.3 / 5.0
11 October 2021
Excellent, once again Tom. Thanks.
Jackie Kesson, Commercial Shopfitters  5.0 / 5.0
06 October 2021
The support is always excellent from the first call to the last bit of interaction. I don't have any concerns about ringing for support as I am not made to feel stupid when I cannot do something that may be simple! Everyone I have spoken to has always been polite and made me feel at ease.
Audrey Henderson, Regional Charity  5.0 / 5.0
06 October 2021
Cannot fault the service I received from Tom regarding my emails, courteous and professional. Thank you.
Robert Pritchard, Automotive Distributor  5.0 / 5.0
06 October 2021

Questions? Concerns? Get in touch.
eMail us!
0808 178 22 48
Concept IT is ISO27001 UKAS Certified Concept IT is a HP Business Partner Concept IT is a Microsoft Small Business Specialist ensuring you always receive the best advise possible Concept IT is a Cisco Select Certified Partner and provides the best possible security and network solutions Concept IT is Cyber Essentials Certified