As a small-medium business you know how expensive down time can be. Why settle for break-fix or proactive support when you can have fully Managed IT Services from Concept IT.
Our Managed IT Services allow you to enjoy a more reliable and worry-free IT system regardless of whether you've got 10 or 110 PC's. We monitor, manage and maintain your systems to keep them running the way they should be.
Managed IT Services keeps your IT system running the way it should be so downtime is kept to a minimum.
Your staff enjoy having unlimited access to our help desk and technical support whenever they need it.
Even if it’s just advice and a chat you need; they are always willing to help.
Letting us take care of the system enables your staff to concentrate on what they should be doing—driving your business forward.
Our advanced iTrac Live software minimises downtime through automating many regular tasks such as best practice maintenance routines, monitoring backups, security updates and alerting us in advance of issues which could stop you from working.
Knowing that whatever happens with your system you’re covered with one fixed monthly fee makes budgeting simple.
Know what’s happening on every device, at all times with instant alerts by email. Set flexible policies for in the office, at home or on the road and allow access to employees to specific sites.
With real-time policy updates to devices, management of this service couldn’t be simpler.
Because our Managed IT Services keep all of your PC's, laptops and Mac's up to date you can rest assured that you're protected as far as possible from virus and security breaches.
Managed IT Services from Concept IT gives you the reassurance that whatever happens you’re in safe hands. We manage all aspects of your infrastructure so you can concentrate on what matters to you—your business.
iTrac Live is the system behind our fully managed service. iTrac Live installs a small agent on each device which is to be managed and from there on in, keeps in constant contact with the server. This agent provides monitoring and management of the device without users taking any action.
We seek to understand your business and your staff as part of your team. We're not here to just fix a problem, we're here to help make a difference. Having a comprehensive understanding of critical roles can keep disruption to a minimum, reduce stress in the workplace and build rapport with your staff so they have the confidence that we can efficiently resolve their problems.
Ensure your staff get the support they need wherever they are on the road, home working, at a clients site. Our support can be accessed in many different ways, easily and efficiently regardless of where they are working.
To see how we can help you and your business - get in touch now...Click here or call us free on 0808 178 22 48