Blog

Consett-based construction and design firm SGS has been working on a variety of big housing projects across the North East over the past few months.

SGS is one of our more recent clients, who heard about our IT services after being recommended by its financial advisor, who also happens to be one of our loyal customers.

Challenge

With a booming housing market over lockdown and the construction industry being exceedingly busy, the last thing the SGS team needed was to be delayed due to technical problems and issues that were potentially an easy fix.

Solution

Concept IT provides SGS with managed IT services that are all linked through a cloud server. We offer an ongoing helpline to the team in the event of occasional online glitches or IT problems, to prevent any unnecessary downtime and loss of production.

Results

Steve Douglas, director of the firm, said: “Working with Concept has saved me a lot of time. If any of the team are experiencing any issues, they know to call them instead of myself, so I can carry on working and they’re being helped by the experts.

“We were given a few proposals by Concept managing director Kevin Embleton, who recommended how their IT services could benefit our firm. Since getting in contact, their assistance has always been professional and quickly turned around.”

Testimonial

“I’ve met a few of the lads from the team who all seem like sound lads. Our problems are solved within seconds, and it fills me with confidence knowing we are in safe hands.”

Steve Douglas, director of SGS Construction and Design