0808 178 22 48
01207 234637
Monday-Thursday 08:30 – 17:30, Friday 08:30 – 16:30
IT Support Provided by Concept IT
Our customer feedback rating is currently 4.8 out of 5.0 based on 4953 satisfaction surveys
Request a call-back
Your name

Email address


Company name


At Concept, we don't just provide amazing IT Support and IT Services to businesses in the North East of England, we also like to share some of our knowledge and experience whilst providing guidance & insight.  Here you will find the latest information, advice and news from Concept.  If there are any topics you would like us to cover, please get in touch.  

02 March 2015
Happy 10th Birthday to us

Concept IT celebrate 10 years of delivering quality IT support to businesses in Newcastle, Gateshead, Sunderland and Durham.

Ten years ago, Concept IT was established to provide SME's in the North East of England with quality IT support. Back then, only a handful of organisations provided a quality service delivered by professionals - all of which set their sights on larger organisations. Our challenge was to deliver quality and professional services for SME's which not only matched that of the best providers, but was one step ahead of them.  So we delivered proactive IT Support when everyone else did break-fix.

Fast forward 5 years and when the rest of the industry was delivering proactive support, Concept IT delivered a fully-managed service, investing more than £80,000 in software systems and infrastructure to ensure our clients got the best possible experience.  

Fast forward another 5 years and Concept IT have a solid track record of delivering innovative private cloud solutions which enable SME's to maximise the benefits of cloud whilst retaining the ability to run their own line-of-business software and provide secure anywhere working to their staff.  Our Concept Cloud Platform provides a cost-effective facility for SME’s to leverage the best enterprise class software and systems with the security and reassurance that everything remains in within the region.

We're really proud of the work that we've delivered over the past decade and are super-excited about what the next decade will bring.  This year has already started with a bang, seeing us onboard two high-profile clients onto our Concept Cloud Platform as well as the delivery of five new super-fast broadband Ethernet circuits.  Our focus for this year going forward is to help more SME’s in the North East of England take advantage of Private Cloud solutions enabling them to reduce cost and work more efficiently.

Finally we’d like to say a massive thank you to all of our clients and suppliers who’ve helped us throughout the past decade!

Questions? Concerns? Get in touch.
eMail us!
0808 178 22 48
Concept IT is ISO27001 UKAS Certified Concept IT is a HP Business Partner Concept IT is a Microsoft Small Business Specialist ensuring you always receive the best advise possible Concept IT is a Cisco Select Certified Partner and provides the best possible security and network solutions Concpet IT is ISO9001:2015 Quality Certified so you can be confident in receiving a fantastic service from us every time Concept IT is Cyber Essentials Certified