At Concept, we don't just provide amazing IT Support and IT Services to businesses in the North East of England, we also like to share some of our knowledge and experience whilst providing guidance & insight. Here you will find the latest information, advice and news from Concept. If there are any topics you would like us to cover, please get in touch.
Concept IT Services provides quality, professional IT Support and Managed IT Services to small and medium sized business in Darlington and the surrounding areas.
Darlington based IT Support from Concept IT gives you the reassurance that whatever happens you’re in safe hands. We manage all aspects of your computer system providing fast and reliable IT Support so you can concentrate on what matters to you—your business.
We seek to understand your business and your staff as part of your team. We’re not here to just fix a problem, we’re here to help make a difference. Having a comprehensive understanding of critical roles can keep disruption to a minimum, reduce stress in the workplace and build rapport with your staff so they have the confidence that we can efficiently resolve their problems.
Our advanced iTrac Live software minimises downtime through automating many regular tasks such as best practice maintenance routines, monitoring backups, security updates and alerting us in advance of issues which could stop you from working.
Save time & money
Our solutions give you the flexibility of choosing how to build your infrastructure. Cloud solutions, On-Premise systems, software-as-a-service or pay-as-you-use save you money and release you from large capital investments.
Our proven policies and procedures give you the system you need as quickly as possible.
Knowing that whatever happens with your system you’re covered with one fixed monthly fee makes budgeting simple.
Stay informed & in control
Know what’s happening across your entire business with access to our Customer Portal. Use our anywhere-access solutions to be productive wherever you are whilst accessing all the information you need when you need it. Keep your private data and corporate IP safe and secure using our Private Cloud services and by-pass the risks of public drop-boxes or information getting in to the wrong hands.
Choosing Concept IT for your SME in Darlington not only supplies you with a provider who can empathise and care, but also a partner who can simplify your business relationships with only one point of contact to help you with IT support, facilities, communications and software all in one place.