As your trusted IT partner, we streamline your business by providing a unified strategy to seamlessly manage your IT support, facilities, communications, and software needs. Our comprehensive approach ensures a cohesive and efficient experience, allowing you to focus on what matters most – your core business objectives.

We are one of the few organisations in the North East of England that holds both ISO 9001 and ISO 27001 certifications, and operates in accordance with ISO20000 and ISO22301 underscoring our commitment to delivering quality services and maintaining the highest standards of information security.

We’ve invested heavily in software and technology over the years and remain committed to ongoing investment, ensuring we can provide you with the best possible service from our award winning team. Our proprietary iTrac system monitors your systems 24/7, keeping your business moving without disruptions, while our smart thinking and industry-leading expertise enable us to deliver great service and value.

We will boost productivity with our cutting-edge IT solutions tailored to drive efficiency while saving you money on infrastructure costs. Our service agreements are fully inclusive, meaning we don’t charge for site visits or after a certain number of support hours. You can experience full control through our customer portal and be rest assured of comprehensive coverage, all for one fixed monthly fee

Choose Concept IT as your trusted IT partner, and together, we will embark on a journey of growth and success.

To see how our friendly and helpful team can help you, get in touch today.