At Concept IT, our friendly and focused managed services in Durham are built on a foundation of trust. We believe in putting our clients at the heart of everything we do, making us the IT partner you can rely on to support your growth and success.

Our services are designed around your organisation’s unique requirements. Once we establish a solid foundation, we build your IT infrastructure around your businesses processes and functions, ensuring seamless integration and optimal performance.

Unlike many IT companies that take on individual projects, we go beyond that approach. We believe a true partnership requires a deep understanding of your business and a commitment to managing your systems. This comprehensive approach ensures that our solutions work for you, not the other way around.

Our commitment to providing consistent, high-quality service in everything we do is demonstrated by achieving ISO 9001 and ISO 27001 certifications. These internationally recognised standards validate our dedication to quality management and information security best practices.

Our greatest validation comes from the confidence our clients place in us. Most of our new business stems from referrals by satisfied customers who have witnessed the Concept IT advantage first-hand.