IT is now an intrinsic part of every SME, business and charity so it’s important to know that your IT systems are protected effetely.  our backup and disaster recovery services can protect almost any system so you can sleep easy with the assurance that we’ve got your back!

iTrac is our own internal professional service administration system, and is at the heart of everything we do.  Our helpdesk manages your backup service every day and we’ll let you know if there’s a problem. Or, if you prefer, an automated status report can be sent to you daily too for additional peace of mind.  And because we manage everything for you, recovering data is just a phone call away.

Reliable and Secure
iTrac Replay is a fully-managed service to protect all of your data and systems, ensuring your data is backed up reliably and securely online, with no need for tapes.
Our helpdesk and iTrac Live software constantly monitor your systems and all of your data is fully encrypted before being safely uploaded to our secure data centre.

Flexible & Scalable
iTrac Replay is totally modular, allowing us to select only the agents and components that your business needs.  As your business data grows, the storage can be easily extended or reduced – meaning you only pay for what you use.

Fast Recovery
Recovering data from the appliance is 20 times faster than from tape. Whether you need a couple of files or the whole system restored, iTrac Replay makes it easy.  And with the optional disaster recovery appliance, your system can be transferred to a virtual machine, ready for use in minutes.

Future-proof
As your system grows and changes, so too does iTrac Replay, constantly being developed and improved to protect more systems, databases and cloud-based applications.  So whenever a new technology emerges, you can be sure that you’re covered.

Fast, Efficient and Easy
iTrac Replay uses a two-stage approach to protecting your data; all of your information is backed up to the local appliance before being encrypted and sent off site for disaster recovery security.

Intelligent Sync
After the initial seed backup, only the data which has changed is sent off site. This minimises the time it takes to secure your data without causing a bottleneck.

Instant Disaster Recovery
Our iTrac Replay option can take multiple snapshots of your entire system at set points throughout the day. Should something go wrong, the system can be fired up instantly using virtual machines on the appliance.

Contact Concept IT Services

To know more about how our brilliant helpdesk team can help your business run more efficiently, then contact Concept IT Services today to tell us about your requirements.

Get in touch
  Sales: 0808 178 22 48
  Support: 01207 234 637
Monday-Thursday 08:30 – 17:30
Friday 08:30 – 16:30