In simple terms, IT management services are for companies who are looking to outsource certain IT functions to a third-party managed service provider (MSP), such as Concept IT.
The MSP can then remotely handle the customer’s IT infrastructure and/or end-user systems, leaving the client with more time to spend on what’s important – their organisation.
There are many benefits of using managed IT services, not least that it can save you time, money and IT headaches; read on to find out more.
Safe, secure IT infrastructure
Our IT management services not only provide 24/7 network monitoring of all your IT infrastructure, 365 days of the year, they also give you access to our expert help, whenever you need it.
We automatically take care of all maintenance and updates as well as virus protection, so your system works as it should without you having to lift a finger – if there’s internet, the machine will be up to date.
With every machine in your business network constantly up to date, the risk of virus infection or attack is minimised. Plus, our content filtering and anti-spam security services enable your staff to confidently work with emails and the internet.
Save time and money
As an SME owner, we know that time and money are your most precious commodities.
Our managed IT service solutions give you the flexibility to choose how to build your infrastructure – all for one fixed monthly fee.
We offer Cloud solutions, on-site systems, software-as-a-service or pay-as-you-use services, all of which save you money and help you keep track of your budget.
Drive productivity
Our suite of managed IT services allow your business to perform at its optimum. From cloud computing to on-site solutions, we can make collaborative working and anywhere-access simple.
What’s more, your staff have unlimited access to our helpdesk and technical support, meaning we’ll take the stress away from your team as they don’t need to attempt to fix any IT issues. This ensures your team can concentrate on what they should be doing – driving your business forward.
Also, there’s no need to worry about unexpected bills – we’re here to help you with support which is right for your business, and budget.
Stay informed and in control
With our customer portal, you will be kept informed of what’s happening across your entire business and our anywhere-access solutions allow you to be productive wherever you are.
Access to our private cloud services means you can keep your private data and corporate IP safe and secure, bypassing the risks of public drop-boxes or information getting into the wrong hands.
So, if you’re a business owner, managed IT services take away the hassle, making sure you’re working with a trusted partner, who can give you the right solution with the right support at the right time and for the right price.